MBA-qualified professional with 12+ years of experience across HR operations, vendor management, stakeholder coordination, documentation, administration and business support. Currently working as Relationship Manager at Balmer Lawrie-Van Leer Ltd. with responsibility for vendor interactions, negotiation, HRIS-based documentation, onboarding, training coordination, employee lifecycle processes and cross-functional support. Earlier experience with TRF Ltd. included coordination with European vendors/buyers and business enquiries involving Italian and Polish communication. Brings strong transferable capabilities for customer-facing contracting environments, including structured documentation, commercial coordination, negotiation support, risk-aware administration and process execution.
Overview
16
years of professional experience
Work History
BALMER LAWRIE-VAN LEER LTD.
Relationship Manager
01.2022 - Current
Job overview
Manage end-to-end HR and operational processes involving employees, managers, vendors and external stakeholders.
Coordinate vendor interactions, vendor selection, commercial discussions and negotiation; verify vendor bills/invoices for payment processing.
Maintain structured employee documentation through HRIS, including employee creation, appointment documentation, confirmation and promotion updates.
Coordinate recruitment workflows including CV sourcing, screening, interview panels, reference/medical checks, offers, appointment letters, induction and onboarding.
Manage training demand plans, nominations, calendars, faculty coordination, programme logistics, travel/hotel arrangements, assessments, feedback and evaluation reporting.
Coordinate performance appraisal, confirmation and promotion processes with line managers and interview panels.
Handle attendance, leave, payroll-related coordination, welfare documentation and accident-related compensation records.
Coordinate security-agency engagement, service discussions, personnel training and performance follow-up.
Support operational administration including canteen, transport/CAB scheduling, inward/outward mail and recurring management reports.
TRF LTD.
Assistant Manager
01.2011 - 12.2021
Job overview
Supported HR and administrative operations across employee services, vendor coordination and business support activities.
Coordinated European vendor/buyer communications and business enquiries involving Italian and Polish-language correspondence.
Managed vendor liaison and reporting, including coordination of new and interested vendors and submission of monthly interaction reports.
Handled vendor-related administrative coordination, documentation and follow-up with internal and external stakeholders.
Managed employee lifecycle activities including recruitment support, documentation, training and related HR administration.
Education
Indian Institute of Planning and Management
MBA from Business Administration (HR & International Business)
01.2011
IIFT Delhi
Executive Certificate from Documentation & Procedures for Export-Import in Southeast Asian Countries
01.2013
Hindu College
Bachelor's Degree
01.2000
EICTA, IIT Kanpur
AI Certificate Course
08.2026
Skills
Contract & Commercial Documentation Support
Vendor Management & Negotiation
Customer / Stakeholder Coordination
Commercial & Business Correspondence
Documentation, Compliance & Process Control
HRIS & Digital Record Management
Cross-functional Operations
Training & Programme Coordination
Invoice / Bill Verification
M&A / Integration-Ready Process Mindset
MS Office & Web-based Tools
Education And Professional Development
MBA / Post Graduation in Business Administration (HR & International Business), Indian Institute of Planning and Management, Delhi, 2011-01-01
Executive Certificate, Documentation & Procedures for Export-Import in Southeast Asian Countries, IIFT Delhi, 2013-01-01
Bachelor's Degree, Hindu College, University of Delhi, 2000-01-01
AI Certificate Course for HR Professionals, EICTA, IIT Kanpur, Pursuing
Selected Project
Management Project - Job Satisfaction of Officers with Special Reference on Retaining Talents in NTPC, Examined officer satisfaction levels and the potential ability of the organization to retain talented employees., 8 weeks
Technology And Languages
MS Office (Word, Excel, PowerPoint), Windows 11, iOS, Web Browsing, English, Hindi, Italian (basic), Polish (basic)
Timeline
Relationship Manager
BALMER LAWRIE-VAN LEER LTD.
01.2022 - Current
Assistant Manager
TRF LTD.
01.2011 - 12.2021
Indian Institute of Planning and Management
MBA from Business Administration (HR & International Business)
IIFT Delhi
Executive Certificate from Documentation & Procedures for Export-Import in Southeast Asian Countries