Anjani Mishra

Dedicated and skilled Salesforce Developer with 2 years of hands-on experience in SalesCloud, Service Cloud, and expertise in various Salesforce technologies, including Aura Components, Lightning Web Components (LWC), Visualforce (VF) Pages, Apex, and Salesforce Flow. Proven track record of successful project implementations, specializing in AppExchange products for the service webchat and aviation industries. Additionally, proficient in other CRMs such as HubSpot as well.

• Received commendation from clients for outstanding development work, showcasing dedication to delivering high-quality solutions and surpassing client expectations in Salesforce customization and integration projects.

• Possess five HubSpot certifications, including expertise in HubSpot Sales Software, Service Software, Marketing Software, and CMS.

As a Salesforce Developer at Cloud Analogy, I played a pivotal role in designing, developing, and implementing various solutions within the Salesforce ecosystem. My responsibilities encompassed a wide range of tasks, including customization, integration, and optimization of Salesforce platforms to meet the specific needs of our clients. Key contributions and achievements in this role include:

• Spearheaded the development of a custom webchat solution, featuring translation capabilities, real-time communication, case routing, and ChatBot functionality.
• Utilized Lightning Web Components (LWC) framework, Apex, and declarative development techniques.
• Successfully integrated RESTful APIs with client systems for efficient message translation.

• Collaborated in the creation of an AppExchange product tailored for the aviation industry, incorporating features such as reservations, aircraft alignment, quote generation, email sending, and crewmember alignment.
• Applied expertise in Aura framework, Apex, Salesforce Flow, and formula fields to ensure seamless functionality.

• Engineered the integration of Salesforce with a third-party application to enable real-time messaging for contacts.
• Implemented robust error handling mechanisms and RESTful integrations for a reliable and efficient communication system.

• Led the integration of HubSpot with a WordPress site to capture leads and streamline the sales process.
• Established sales channels, automated task assignments, and implemented sequence automation for targeted email campaigns based on deal stages.
• Configured reports and dashboards to provide insightful analytics tracking key performance indicators (KPIs).

• Collaborated as a CRM Developer in integrating and synchronizing data between Salesforce and HubSpot.
• Utilized plugin-connected apps for seamless connectivity, mapping data as per requirements, and ensuring the smooth flow of information between platforms.