ANJANI SHARMA
SUNDARGARGH
Summary
Dynamic Assistant Manager at HDFC Bank with over two years of expertise in retail branch banking processes and client relations. Proven ability to enhance customer service and drive sales growth through effective communication and critical thinking. Adept at fostering strong client relationships and improving operational efficiency in the BFSI sector.
Overview
1
1
year of professional experience
Work History
Assistant Manager
HDFC BANK
JHARSUGUDA
12.2023 - Current
- Experience in banking, financial services, and self-motivated operations, retail financial, and operation associate with over two years of experience serving as an effective operation associate in core financial operations, handling end-to-end Record-to-Report (R2R). I have handled the post for Customer Care Executive and also Customer Experience Executive in Retail Branch Banking. Maintaining relationships with clients by providing support and good knowledge of business builds good leadership qualities in the BFSI industry.
Education
High School Diploma -
DESOUZA'S ENGLISH MEDIUM SCHOOL
ROURKELA04-2018
HIGHER SECONDARY -
DAV PUBLIC SCHOOL
JHARSUGUDA04-2019
BACHELOR IN COMMERCE -
SAMBALPUR UNIVERSITY
JHARSUGUDA04-2022
MBA - Finance
MANIPAL UNIVERSITY
JAIPURSkills
- Record-to-report processes
- Financial analysis
- Risk assessment
- Customer service
- Data management
- Client relations
- Team collaboration
- Process improvement
- Effective communication
- Critical thinking
- Sales growth
- Retail operations
- CRM strategies
Affiliations
I participated in a cultural program at the school level and had an interest in various competitions, including debate, Olympiads, story writing, essays, drama, and acting.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Assistant Manager
HDFC BANK
12.2023 - Current
High School Diploma -
DESOUZA'S ENGLISH MEDIUM SCHOOL
HIGHER SECONDARY -
DAV PUBLIC SCHOOL
BACHELOR IN COMMERCE -
SAMBALPUR UNIVERSITY
MBA - Finance
MANIPAL UNIVERSITY
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