Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
18
years of professional experience
Work History
ROYAL SUNDARAM GENERAL INS CO LTD
MUMBAI
Branch Manager
12.2020 - Current
Job overview
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Developed strategies to increase customer satisfaction and loyalty.
Managed staff scheduling, hiring and training processes.
Recruitment of Channels partners for different LOB for doing mix business to maintain branch Top line.
RELIANCE GENERAL INSURANCE COMPANY LTD
MUMBAI
Cluster Manager
12.2019 - 10.2020
Job overview
Developed and maintained strong relationships with key stakeholders in the cluster.
Monitored and evaluated performance of team members to ensure quality standards were met.
Provided guidance and support to staff on operational procedures, policies and processes.
STAR HEALTH AND ALLIED INSURANCE COMPANY LTD
MUMBAI
Branch Manager
11.2018 - 12.2019
Job overview
Directed daily operations of the branch.
Developed strategies to increase customer satisfaction and loyalty.
Managed staff scheduling, hiring and training processes.
RELIANCE GENERAL INSURANCE COMPANY LTD
MUMBAI
Business Manager
02.2015 - 11.2018
Job overview
Developed and implemented policies and procedures to improve operational efficiency.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD
MUMBAI
DIRECT MARKETING TEAM LEADER
01.2008 - 02.2015
Job overview
Developed and implemented marketing strategies that increased brand awareness by 20%.
Created and maintained a comprehensive database of customer information.