ANJEET KUMAR
Senior Territory Manager RCU
Delhi,DL
Summary
To secure a challenging position in Risk Control, Investigation, or Fraud Management where I can utilize over 10 years of cross-functional experience in banking, finance, and risk management to enhance operational efficiency, reduce fraud, and contribute to regulatory compliance.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Territory Manager – RCU (Mortgage & SME Products)
IDFC FIRST Bank
07.2024 - Current
- Lead end-to-end RCU operations for Mortgage & SME loan products.
- Ensure credit risk assessment and fraud control in line with RBI and internal policies.
- Drive training programs for credit teams, stakeholders, and external vendors.
- Handle pre/post onboarding investigations, root cause analysis, and fraud trend reporting, Report Writing.
- Supervise in-house sampler teams for document verification and fraud detection.
Area Manager – RCU (Financial Crime Prevention Group)
ICICI Bank Ltd.
06.2023 - 06.2024
- Managed a cross-zone RCU Samplers team of 5 and 3 empaneled vendor agencies.
- Covered pre-activity investigations for HL, LAP, MSME, Agri Loan, CV, Auto, Personal Loans and Liabilities.
- Formulated and executed RCU policies, process notes, vendor empanelment, and regulatory investigations.
- Collaborated with SIT and HR for employee-related fraud probes and corrective actions.
- Delivered detailed MIS, fraud alerts, and Hunter-based sampling analysis.
Workload Administrator
Nippon Data Systems Ltd.
08.2022 - 05.2023
- Company Overview: Client: Agilent Technologies
- Handled customer service for parts orders, maintenance, and engineer visits across Hyderabad territory.
- Managed SAP CRM workflows for repairs, replacements, and service documentation.
- Coordinated logistics, invoicing, return orders, and engineer dispatch scheduling.
- Responded to customer queries via phone, email, and chat while collecting service feedback.
- Client: Agilent Technologies
Senior Executive – Fraud & Risk Management (Hunter Analyst)
SBI Card & Payment Services Pvt Ltd.
12.2017 - 07.2022
- Oversaw pre-acquisition sampling and verification for credit card applications.
- Utilized Hunter, FALCON, and CIBIL Detect for fraud alerts, KYC, and income proof validation.
- Investigated regulatory fraud complaints and maintained compliance reporting.
- Generated risk-based MIS, trained teams on fraud trends, and coordinated with external vendors.
- Acted as central fraud contact, liaising with other banks and vendors for document investigations.
Customer Relationship Officer
Bharti Airtel
07.2016 - 08.2017
- Company Overview: Payroll: Denave India Pvt Ltd.
- Managed store-based sales for mobile and broadband connections.
- Handled pre-sales, post-sales, roster planning, and team management.
- Payroll: Denave India Pvt Ltd.
Executive – Operations
Aegis Ltd.
07.2014 - 12.2015
- Company Overview: Noida
- Responded to customer queries, complaints, and requests for mobile and broadband services.
- Noida
Education
B.A. (Hons) - Psychology
12th -
10th - undefined
Skills
Risk Control & Fraud Investigation
Core Skills And Tools
- Risk Control & Fraud Investigation
- Regulatory Compliance (RBI, Internal Audit)
- Pre & Post Disbursal Checks
- Vendor & Team Leadership
- SAP CRM, SAP ECC
- HUNTER, SFDC, CRIME CHECK, SAVE RISK, IDIFY, TIMBLE, FALCON, CARD-ONE, SFDC
- Credit & Documentation Review
- MIS & Analytics Reporting
Strengths And Interests
- Detail-oriented, disciplined, and eager to learn
- Adaptable, collaborative, and proactive under pressure
- Strong communicator with an analytical mindset
Disclaimer
I hereby declare that all information furnished above is true to the best of my knowledge and belief.
Personal Information
- Father's Name: Purushottam Kumar Singh
- Date of Birth: 12/10/93
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Territory Manager – RCU (Mortgage & SME Products) - IDFC FIRST Bank
07.2024 - Current
Area Manager – RCU (Financial Crime Prevention Group) - ICICI Bank Ltd.
06.2023 - 06.2024
Workload Administrator - Nippon Data Systems Ltd.
08.2022 - 05.2023
Senior Executive – Fraud & Risk Management (Hunter Analyst) - SBI Card & Payment Services Pvt Ltd.
12.2017 - 07.2022
Customer Relationship Officer - Bharti Airtel
07.2016 - 08.2017
Executive – Operations - Aegis Ltd.
07.2014 - 12.2015
Bihar School Examination Board - 10th,
Ambedkar University Delhi - B.A. (Hons), Psychology
Bihar School Examination Board - 12th,
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