Hi, I’m
ANJU Dhiman
Agile Delivery Manager
Pune,MH
Summary
Agile delivery professional with experience in telecommunications, banking, and AI products, shaping Agile Delivery Manager responsibilities across 4+ workstreams for global technology teams. Drives release readiness, stakeholder communication, 4+ monthly leadership updates, and dependency tracking for 4 cross-team dependencies through Jira and Azure DevOps. Strengthens delivery predictability by coordinating priorities with product owners, leadership, and cross-functional teams.
Overview
1
Certification
15
years of professional experience
Work History
Accenture
Agile Delivery Manager
06.2022 - Current
Job overview
- Defined product vision and roadmap for Gen AI use cases in collaboration with leadership, architects, and engineering teams.
- Directed delivery of four high-visibility AI programs, ensuring alignment with strategic priorities and leadership goals.
- Managed 150+ user stories in product backlog to align with business objectives and meet release timelines.
- Partnered with Change Management to drive Gen AI adoption, implementing onboarding and rollout strategies for enterprise users.
- Conducted comprehensive demos and walkthroughs, boosting leadership awareness and adoption readiness.
- Utilized product adoption metrics to optimize user experience and drive continuous product improvement.
- Coached and mentored 20+ Agile teams, improving delivery predictability and reducing blockers by 40%.
- Increased team velocity by 30% through effective sprint planning and backlog refinement.
- Established delivery dashboards in Azure DevOps (ADO) for real-time visibility into team capacity and defect status.
- Facilitated Scrum of Scrums and PI Planning, enabling cross-team collaboration and reducing inter-team dependencies.
- Collaborated across teams to gather post-release feedback, prioritize enhancements, and boost team morale and productivity.
- Strengthened stakeholder satisfaction through proactive communication and timely delivery.
Infosys
Technology Lead (Scrum Master)
11.2017 - 05.2022
Job overview
- Worked for a client Hong Kong and Shanghai Banking Corporation Limited (HSBC)
- Leading a team of 24 members (developers).
- Led sprint planning , daily scrum calls, sprint review and retrospective meetings with scrum team.
- Worked on JIRA for Agile framework to track the user stories and progress of sprint.
- Coordinated project planning, implementation, and daily activities across multiple teams.
- Communicated directly with Product Owner to understand priority of product backlog items.
- Developed metrics used to define goals and project completion.
- Created functional and technical application documents.
- Developed weekly/monthly decks to communicate project deliverables and completion order to stakeholders.
- Collaborated with clients to align project outcomes with their expectations and requirements.
- Designed engaging PowerPoint presentations for project meetings to effectively communicate updates.
- Kept project's client informed and managed changing expectations.
Infosys Limited
Technology Analyst
08.2014 - 10.2017
Job overview
- Worked for a client Royal Bank of Scotland (RBS)
- Improved data warehouse efficiency by 15% by developing optimized PL/SQL queries and scripts in support project.
- Creation of design and then development after receiving the requirement.
- Worked on enhancement of PL/SQL packages, functions.
- Ensured zero defects and optimal resolution of client queries which helped them reduce their query addressable time to 40%.
Infosys Limited
Systems Engineer
08.2012 - 07.2014
Job overview
- Enhanced telecommunications services at Lumen Technologies through operational contributions.
- Led a team of 12 team members.
- Interacted directly with clients to gather requirements and ensured zero defect delivery.
- Ensured the quality of all orders before moving it to the user.
- Retrieved reports and delegated orders to team, ensuring timely and accurate task execution.
- Generated daily status reports for the business and prepared performance decks for the client every two weeks.
Infosys Limited
Operations Executive
06.2011 - 07.2012
Job overview
- Supported telecommunications projects at Lumen Technologies, contributing to project success.
- Developed DS1 and DS3 circuits, ensuring functionality and compliance with specifications.
- Gathered requirements and designed DS1 and DS3 circuits to meet client needs.
- Transferred completed circuits to testing team for evaluation.
Education
Chitkara College, Punjab Technical University
Bachelors in Computer Applications
01-2011
University Overview
GPA: 76%
Modern Sr. Sec. School, PatialaPatiala
12th
01-2008
University Overview
GPA: 60.6%
National High School, PatialaPatiala
10th
01-2006
University Overview
GPA: 80%
Skills
Jira
Azure DevOps (ADO)
JIRA Align
CI/CD
Gen AI
Scrum
Agile methodologies
Backlog refinement
PI planning
Dependency defect prioritization
Stakeholder management
Project management
Risk management
Conflict management
Performance management
Certified Scrum Professional
Release governance
Change management
RAID log management
Executive reporting
Accomplishments
- ACE Award in 2022
- Awarded for outstanding business satisfaction by delivering high-value outcomes, fostering strong stakeholder relationships, and ensuring agile team performance.
- Appreciation from the business for outstanding performance
- Ranked as an outstanding performer continuously.
- Insta Award in 2021
- For effectively managing the deployment program and coordination among teams/business.
- Fame Award in 2015
- For handling unexpected requests from the business on priority.
- Most Valuable Player Award in 2013
- For going the extra mile and efficiently handling a team of 12 members.
Certification
Certified Scrum Master CSM in January 2022., Scrum Alliance, Certified SAFe 6 Scrum Master in April 2025, Scaled Agile Inc.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agile Delivery Manager
Accenture
06.2022 - Current
Technology Lead (Scrum Master)
Infosys
11.2017 - 05.2022
Technology Analyst
Infosys Limited
08.2014 - 10.2017
Systems Engineer
Infosys Limited
08.2012 - 07.2014
Operations Executive
Infosys Limited
06.2011 - 07.2012
National High School, Patiala
10th
Modern Sr. Sec. School, Patiala
12th
Chitkara College, Punjab Technical University
Bachelors in Computer Applications