Anju Sajeev M
HR Manager
Trivandrum,kerala
Work Preference
Summary
Front Office Manager with a proven record of improving guest satisfaction and optimizing front desk operations. Expertise in team leadership, conflict resolution, and administrative process enhancement. Demonstrated ability to create a welcoming environment while ensuring operational efficiency. Experienced in developing training programs that boost staff performance and service delivery.
Overview
5
5
years of professional experience
3
3
Languages
Work History
HR Manager
Revivo Interiors Private Limited
11.2025 - Current
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
Front Office Manager AND HR
Smile Stylers Dental Clinic And Implant Centre
06.2024 - 11.2025
- Managed front office operations to maintain exceptional guest service standards in a high-volume environment.
- Analysed customer feedback to identify areas for improvement and implemented changes to enhance guest experience.
- Maintained up-to-date knowledge of local attractions and events, providing guests with recommendations and information.
- Managed telephone and switchboard operations for timely call handling.
Account Executive
BALANCESHEET LEARNING APP
06.2023 - 07.2024
- Chased overdue payments and distributed invoices for up-to-date accounting.
- Built exceptional customer satisfaction by delivering friendly service.
- Led training sessions for junior account executives, sharing best practices and industry insights.
Office Administration Manager
CENTER FOR CONTINUING EDUCATION KERALA
04.2021 - 05.2023
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Communicated with office managers to understand department priorities and workload.
- Managed inventory of office supplies, negotiated with suppliers, and placed orders to maintain optimal stock levels.
Education
Bachelor of Commerce - Accounting
Canth Acadamy
Trivandrum, KLDiploma - Architectural Draughtsman
Regional Vocation Training Institution Of TVM
Trivandrum, KLSkills
Quick learner
Commitment
Creativity
Leadership
Front office Operations
Reasources creative
Timeline
HR Manager
Revivo Interiors Private Limited
11.2025 - Current
Front Office Manager AND HR
Smile Stylers Dental Clinic And Implant Centre
06.2024 - 11.2025
Account Executive
BALANCESHEET LEARNING APP
06.2023 - 07.2024
Office Administration Manager
CENTER FOR CONTINUING EDUCATION KERALA
04.2021 - 05.2023
Bachelor of Commerce - Accounting
Canth Acadamy
Diploma - Architectural Draughtsman
Regional Vocation Training Institution Of TVM