ANJU SHANMUGAM

Managed lead processing and scheduling, ensuring efficient team allocation.

Verified and submitted reports for accuracy and timeliness.

Assigned tasks to team members while monitoring progress for timely completion.

Collaborated with service manager to address escalations and resolve conflicts.

Maintained business quality through strict adherence to established processes.

Promoted diverse products and services to increase customer engagement.

Resolved customer queries efficiently, providing effective solutions.

Processed daily business transactions with high accuracy and speed.