Ankit Agrawal
Bangalore
Summary
Accomplished Technical Program Manager with over 10 years of experience leading large-scale programs in cloud infrastructure, FinTech, e-commerce, and pharmaceuticals. Demonstrated expertise in program execution, risk management, stakeholder alignment, and Agile delivery, consistently achieving incident reduction and enhancing operational efficiency while ensuring timely delivery of critical initiatives. A Gold Medalist from IIT Kharagpur, currently pursuing a Master’s in AI & ML at BITS Pilani (2025–2027) to leverage advanced technologies in program and project management. Committed to driving innovation and excellence within dynamic environments.
Overview
13
13
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Principal Technical Program Manager
Oracle OCI
08.2023 - Current
- Directed the Change Management Board for a 300+ member networking organization.
- Spearheaded Evergreen Migration and Multi-Cloud initiatives, mitigating risks and driving escalations.
- Delivered 13 ARBs (design architecture) to streamline design approval cycles.
- Reduced Severity-2 incidents through root cause analysis and corrective actions.
- Optimized patching, approvals, and monitoring processes for faster execution.
- Aligned MBUs, OKRs, and roadmaps with OCI's strategic objectives.
- Maximized ROI for technology investments through careful analysis of requirements, cost-benefit assessments, and stakeholder input.
Technical Program Manager
StockX
01.2021 - 08.2023
- Scaled the FinTech India team from 0 to 25 developers in 1 year.
- Delivered global PSP integrations (Adyen, Braintree, Payoneer, Citcon), enabling 10 or more payment methods.
- Drove a $100M GMV increase through NFT payment orchestration and PSP modernization.
- Coordinated across the US, EU, China, HK, Korea, Ukraine, and India.
- Improved planning processes, executed Agile cadences, and ensured peak-season readiness.
Senior Manager – TPM
Genpact Digital
09.2019 - 01.2021
- Managed 150+ developers across multi-geo locations.
- Drove Agile metrics (velocity, burndown, DBR), removing delivery blockers.
- Facilitated sprint planning, retrospectives, and demos for multiple clients.
Program Manager
Pfizer
07.2016 - 08.2019
- Enabled production volume increase of 10%–15%.
- Rolled out the Pfizer Production System (IMEx).
Deputy Manager
Lafarge Holcim
05.2012 - 11.2013
- Led the downstream operations team, ensuring quality and efficiency.
- Defined scope, schedules, and led leadership reviews.
- Handled capacity/resource mapping for 2017–2020 projections.
Education
M.Tech - AI & ML
BITS Pilani
06-2027
M.Tech -
IIT Kharagpur
06-2016
B.Tech -
NIT Rourkela
06-2012
ISC (12th) -
Mount Assisi
04-2007
ICSE (10th) -
Mount Assisi
04-2005
Skills
- Program Management: Program & Change Management, Strategic Planning, Risk Mitigation, Portfolio & Roadmap Execution
- Agile & Delivery: Agile (Scrum, Kanban, SAFe), Lean Six Sigma, SDLC, Waterfall
- Stakeholder & Vendor Management: C-level Engagement, Cross-Geo Collaboration, Partner Management
- Cloud & Infrastructure: Oracle Cloud Infrastructure (OCI), Multi-Cloud Migrations, Network Monitoring
- Payments & FinTech: PSP Integrations, Payment Orchestration, Chargebacks
- Security & Compliance: Vulnerability Management, Patching, Audit Readiness
- Data & Analytics: Tableau, Quantum Metrics, Advanced Excel, Metrics-Driven Reporting
- Technical Skills: Python, SQL, C, C, JIRA, Confluence, MS Project
- Emerging Skills: AI & Machine Learning (MTech, BITS Pilani, 2025–27 – ongoing)
Certification
Agile & Waterfall Project Management (Certified)
Timeline
Principal Technical Program Manager
Oracle OCI
08.2023 - Current
Technical Program Manager
StockX
01.2021 - 08.2023
Senior Manager – TPM
Genpact Digital
09.2019 - 01.2021
Program Manager
Pfizer
07.2016 - 08.2019
Deputy Manager
Lafarge Holcim
05.2012 - 11.2013
M.Tech - AI & ML
BITS Pilani
M.Tech -
IIT Kharagpur
B.Tech -
NIT Rourkela
ISC (12th) -
Mount Assisi
ICSE (10th) -
Mount Assisi
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