Ankit Gupta

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Led a team of 50 members, managing their performance, KPIs & professional growth.
• Working in partnership with different teams of EY to identify new business opportunities for team to increase revenue generation.
• Facilitated daily stand-ups, sprint planning and retrospectives in an Agile-like environment.
• Coordinated with cross functional teams for timely and quality deliverables.
• Managed conflict, motivate team and ensured alignment with business objectives of Risk Management Service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Improved productivity by implementing Agile best practices and continuous feedback loops.
• Used tools like JIRA, Confluence & Azure DevOps to track project progress & performance.

Key Achievement

• Over the last few years, I have worked as a Agile Project Manager & Scrum Master on different automation project initiated at RMS Level & successfully delivered these projects by adopting Agile & Scrum methodologies. Last year we deployed certain bots using combination of RPA with Artificial Intelligence in our processes which reduced manual effort invested in these processes by more than 30%. Effort saved were used a baseline to pitch for new services & which led to team expansion by more than 60%.
• Many AI based solutions are under development stage within RMS Service Line with me as one of the Scrum Master & Agile Project Manager

• Continuously updated knowledge of industry best practices and emerging trends, sharing insights with colleagues to drive continuous improvement within the team.
• Mentored junior analysts, providing guidance on best practices and fostering a supportive learning environment.
• Streamlined reporting processes to save time and improve accessibility of critical information for decision makers.
• Led cross-functional teams for successful completion of projects, ensuring timely delivery and client satisfaction.
• Collaborated with stakeholders to develop actionable insights from complex datasets, driving informed strategic decisions.
• Developed strong relationships with clients, resulting in increased trust and repeat business engagements.
• Implemented process improvements that increased efficiency within the department, allowing for greater focus on high-impact projects.
• Optimized resource allocation by creating customized dashboards for monitoring project progress and tracking key performance indicators.
• Improved overall team efficiency by streamlining processes and implementing new analytical tools.
• Worked in Coordination with different team to create dashboards to monitor and track key performance indicators.

• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Conducted periodic reviews & audits ensuring accuracy compliance with company policies.
• Evaluated performance metrics to identify areas for improvement, resulting in increased productivity and cost savings.
• Reduced errors in data analysis through rigorous quality control measures and continuous improvement initiatives.

As a Gig-Now Resource in Risk Management Services, I ensured that task allocated to me is delivered with high quality & complied with Risk Management Policies of EY.

I as a Project Manager actively involved in the Project Planning, Feasibility Analysis, Prototype Designing, Implementation, Testing & Delivery of RebusCloud App (Software product with Android App developed by RebusCode for Market Research Companies). Responsible for data validation & analysis using SPSS, Advance Excel & MY Sql. Involved in Brand-Ad Tracker, Mystery Audits, Customer Experience & Satisfaction Study, Product Preference & Evaluation Projects for top 10 Market Research Companies.

I played an integral part as an Account Manager for Sport Companies providing services to educational institutions. Designed request for proposal to participate in the sales of Sports Equipment's to Schools & College. Responsible for Cross Selling & developing good relationship to increase revenue.

I played an integral part as Operational Assistant in football club & responsible for managing the records of club’s policies, contract signing, player transfer to other clubs on & off season. Responsible for performing administrative duties as assigned by Club.