Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ankit Khandelwal

Product Manager
New Delhi

Summary

  • Software professional with 9 years experience, comprising of 4 years experience in product management and 5 years in quality assurance, and project management
  • Expertise in working with cross-functional teams, with a key focus on delivering high-quality products that serve the end users needs while also managing business and technology stakeholder’s expectations
  • Well versed with design thinking techniques including Jobs to be done framework & creating user journeys

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Product Manager - Lending and TPAP (UPI)

Neo Banking App | RapiPay Fintech Private Limited
Noida
04.2022 - Current
  • Driving the design and implementation of a lending feature on the platform expected to serve 13,000+ DBOs with pre-approved limits
  • As part of MVP, leading the initiative to enable a TPAP (UPI) platform capable of performing up to 3,50,000 monthly transactions

Product Lead - Email System & Site Redesign

Event Management Software | Cvent Inc.
Gurugram
08.2021 - 04.2022
  • Defined requirements for a feature called “Invitation Forwarding” that enabled users to expand event reach by leveraging invitees' connections, bring new invitees to the events, and expand address books
  • Reduced a 5-step email creation flow down to a 2-step flow for an in-house email designer; eliminated dependency on a 3rd party in the process
  • Helped the company retain critical clients by identifying the need to support language-specific name formatting; also led the design the implementation of the feature
  • Reduced page load time from 10 to 3 seconds through a rigorous analysis of data used by clients and subsequent design and implementation in collaboration with UX and engineering teams

Business Analyst - Fitness and Rewards App

Global Technology Consultancy | ThoughtWorks
Gurugram
10.2020 - 08.2021

Project - Healthy 365, gamification based mobile app in Singapore to encourage healthy lifestyle among users

  • Worked towards integration of the app’s reward program with new external APIs, this contributed to the improvement in the app’s rating on Google Play store from 3.6 to 4.3
  • Worked with an external team from Singapore to coordinate design, development and testing of 20+ APIs as per the product requirements
  • Kicked-off UAT for the application by training 20+ client and 3rd party employees

Senior Product Owner - PayGo & STRIPE

Event Management Software | Cvent Inc.
Gurugram
03.2018 - 10.2020
  • Defined detailed requirements for a new product license type called “PayGo”, based the on Pay-As-You-Go model that led to 10000+ new account creations
  • Created a funnel to track user progress from Sign-Up for PayGo to eventual event creation, and made updates to the workflow based on outcomes to get a better conversion rate
  • Led the initiative across divisions including the Marketing, Sales, Finance, and Contract Implementation team to educate them about the new product offering and its implementation
  • Worked with the team to help them integrate “Stripe”, a merchant for payment processing, with our existing payment black box

Quality Lead, Project Management

Event Management Software | Cvent Inc.
Gurugram
07.2015 - 03.2018
  • Led sprint teams through different phases of an agile SDLC, managed 5 major projects during my tenure
  • Conceptualized an internal tool “QE Portal” that brought down time spent on repetitive QE tasks by 40%

Quality Assurance/Business Analyst

Global Business Consulting | Protiviti Consulting
Gurugram
07.2013 - 07.2015
  • In a waterfall-based environment, worked as a quality and business analyst for a survey management tool

Education

Bachelor's of Technology - Computer Science

Bhagwan Parshuram Institute of Technology
Delhi, India
06.2009 - 06.2013

Skills

    Conversion Funnel Optimization

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Certification

Learn Modern Product Management - HelloPM

Timeline

Learn Modern Product Management - HelloPM

05-2022

Product Manager - Lending and TPAP (UPI)

Neo Banking App | RapiPay Fintech Private Limited
04.2022 - Current

Product Lead - Email System & Site Redesign

Event Management Software | Cvent Inc.
08.2021 - 04.2022

Business Analyst - Fitness and Rewards App

Global Technology Consultancy | ThoughtWorks
10.2020 - 08.2021

Senior Product Owner - PayGo & STRIPE

Event Management Software | Cvent Inc.
03.2018 - 10.2020

Quality Lead, Project Management

Event Management Software | Cvent Inc.
07.2015 - 03.2018

Quality Assurance/Business Analyst

Global Business Consulting | Protiviti Consulting
07.2013 - 07.2015

Bachelor's of Technology - Computer Science

Bhagwan Parshuram Institute of Technology
06.2009 - 06.2013
Ankit KhandelwalProduct Manager