ANKIT KUMAR
Bengaluru
Summary
Network Security Engineer with extensive expertise in Cisco VPN technologies and global escalation management. Proven track record in enhancing VPN operations and resolving critical security issues. Committed to advancing cybersecurity frameworks through innovative problem-solving and collaboration.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Technical Consulting Engineer III - Security
Cisco
Bengaluru
10.2023 - Current
Company Overview:
- Part of Cisco TAC VPN Backbone, the highest escalation point for global VPN issues. Led global VPN technology escalations for Cisco, providing advanced technical support, and troubleshooting intricate networking issues.
- Enhanced network performance and security through in-depth knowledge of IPSec, SSL/TLS, and security policy implementation.
- Diagnosed complex networking challenges involving Cisco ASA, Secure Firewalls, Routers, VPN Clients, and an array of VPN technologies.
- Delivered real-time network troubleshooting during critical P1 situations, ensuring prompt restoration of network functionality.
- Expert in Cisco Identity Services Engine (ISE), establishing robust security protocols.
- Conducted thorough recreations of client network setups for issue analysis, collaborating closely with development teams on bug reports.
Technical Consulting Engineer II - Security
Cisco
Bangalore
04.2021 - 09.2023
Company Overview:
- Served as Technical Consulting Engineer II on Cisco TAC VPN backbone team.
- Enhanced network reliability by troubleshooting and resolving advanced VPN connectivity challenges.
- Delivered expert technical support across multiple devices and features.
- Delivered efficient solutions to restore network services during high-priority incidents.
Technical Consulting Engineer - Security
Cisco
Bengaluru
09.2019 - 04.2021
Company Overview:
- Assisting in the design & implementation of the network and its troubleshooting
- Assisting in the design & implementation of the network and its troubleshooting
- Working on various customer projects lasting several weeks related to product migration and upgrades
- Assisting in the design & implementation of the network and its troubleshooting
Education
Security - Security integrated
Network Bulls
08.2019
Bachelor of Technology (BTech) - CSE
Baddi University of Emerging Sciences and Technology
Budha – Makhnumajra, Solan05.2018
Skills
- Cisco VPN Technologies
- Network Security Best Practices
- Advanced Troubleshooting
- Firewall Management
- Escalation Management
- Cisco ASA/FTD
- AnyConnect Site-to-Site VPNs
- IPsec
- Cisco Router and Switch Configuration
- Routing protocol
- DMVPN
- SSL/PKI
- DNS/DHCP/HTTP
- Logging and Analysis
- Problem-solving Skills
- SAML
- ISE
- DAP
- Teamwork
- Documentation
- CCNP Security
- Network engineering
Certification
- Cisco Certified Specialist - Security CoreCisco Certified Specialist - Security Core
- Cisco Certified DevNet AssociateCisco Certified DevNet Associate
- AWS Certified Solutions Architect – AssociateAWS Certified Solutions Architect – Associate
- VMware Certified Professional - Data Center Virtualization 2021VMware Certified Professional - Data Center Virtualization 2021
Accomplishments
• Recipient of multiple awards for outstanding performance and dedication.
• Recognized for excellent problem-solving skills and ability to handle challenging situations.
• Strong interpersonal skills, fostering effective collaboration within teams and with clients.
• Known for a positive attitude and a customer-centric approach to resolving technical issues.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Affiliations
•Published an article on Cisco.com, accessible to the public, designed to benefit both the team and customers.
Timeline
Technical Consulting Engineer III - Security
Cisco
10.2023 - Current
Technical Consulting Engineer II - Security
Cisco
04.2021 - 09.2023
Technical Consulting Engineer - Security
Cisco
09.2019 - 04.2021
Security - Security integrated
Network Bulls
Bachelor of Technology (BTech) - CSE
Baddi University of Emerging Sciences and Technology
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