Ankit Kumar
Bangalore
Summary
Results-driven Project Manager with expertise in Data Visualization, SharePoint, and Agile Methodologies. Proven track record of delivering enterprise-level projects and leading diverse teams to achieve impactful results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
ECI
Bangalore
02.2025 - Current
- Led end-to-end delivery of enterprise-level projects including SharePoint Migration, Custom Plugin Implementation, and Legal Case Management Systems.
- Designed cross-functional teams across geographies, ensuring milestone adherence and timely execution of deliverables.
- Facilitated Agile ceremonies that include sprint planning, daily stand-ups, and retrospectives to maintain project velocity and alignment.
- Developed comprehensive project documentation, including roadmaps, stakeholder reports, and change request logs.
- Managed client communications, conducted discovery workshops, and presented regular status reviews to ensure transparency and stakeholder engagement.
- Oversaw DevOps coordination, VPN configurations, and security compliance for plugin deployment and system integrations.
- Vendor evaluations and functional requirement mapping were performed for legal case management systems.
- Delivered planning artifacts for migration phases: QA prior to migration, seed, delta, and post-migration, ensuring data integrity and system readiness.
- Mitigated risks through proactive issue tracking, escalation protocols, and contingency planning.
- Collaborated with internal and external stakeholders to manage scope changes and ensure alignment with business objectives.
Senior Associate - Project Manager
PwC India
Bangalore
07.2024 - 02.2025
- Managed cross-functional teams during the implementation of MS Dynamics 365 for Arvind Lifestyle, ensuring alignment with retail business goals and digital transformation objectives.
- Conducted stakeholder workshops and training sessions to facilitate smooth adoption and operational readiness.
- Developed and executed L4 workable plans, integrating Agile methodologies for sprint planning and milestone tracking.
- Oversaw risk management activities, identified potential project threats and communicated mitigation strategies to stakeholders.
- Led the OCR Due Diligence project for Medi Assist, coordinating document reviews, risk assessments, and compliance evaluations across financial and legal domains.
- Facilitated clear communication between internal departments and external consultants, ensuring cohesive execution of due diligence deliverables.
- Delivered comprehensive project documentation, including roadmap planning, testing strategies, and weekly stakeholder reports.
- Ensured quality assurance through structured UAT cycles and test audits, maintaining reliability and compliance across deliverables.
Project Manager
Headrun Technology
Bangalore
05.2019 - 05.2024
- Managed a dynamic team of 20+ cross-functional professionals to align daily operations with strategic objectives.
- Provided mentorship and coaching to high-potential employees, fostering their professional growth and promoting a culture of continuous learning.
- Collaborated closely with stakeholders to align projects and initiatives with organizational goals, improving project delivery.
- Directed Agile methodologies and Scrum processes, accelerating project timelines and optimizing team performance, significantly increasing project output through JIRA.
- Successfully led ISO implementation and conducted audits across departments over three years, resulting in the establishment of defined processes and policies for the organization, leading to significant monthly savings of $3000-$5000 by reducing leakage expenses.
- Facilitate Scrum planning meetings, ensuring alignment of team objectives with project goals and sprint deliverables.
- End-to-End Testing Planning: Develop comprehensive testing strategies and plans, overseeing the execution of testing activities to ensure the quality and reliability of project deliverables.
- Collaborate with cross-functional teams to define sprint goals, prioritize backlog items, and allocate tasks effectively to meet sprint objectives and timelines.
- Develop and maintain project delivery schedules, identifying key milestones and dependencies to ensure timely delivery of project outcomes.
- Budget Planning: Manage project budgets by forecasting resource requirements, tracking expenses, and implementing cost-saving measures to ensure projects are delivered within budget constraints.
- Identify resource needs and allocate team members appropriately based on skill sets and project requirements, optimizing resource utilization and maximizing productivity.
- UI/UX Design brainstorming sessions with design teams to conceptualize and iterate on user interface and user experience designs, ensuring alignment with project objectives and end-user needs.
Operation Manager
Headrun Technology
Bangalore
07.2017 - 04.2019
- Conducted thorough risk assessments to identify potential threats to operations, develop mitigation strategies and implement risk management protocols to ensure business continuity and minimize disruptions.
- Developed and managed operational budgets, analyzing financial data to forecast expenses accurately and optimize resource allocation for efficient operations.
- Experience in leading the training and learning head, adept at managing projects such as Code Training, Hackathons, Tech-days, and Recruitment drives. Developed a freshmind team for E-learning platform.
- Identified opportunities for cost optimization and efficiency improvements within operational processes, implementing innovative strategies to reduce expenses without compromising quality or performance.
- Reviewed contracts and agreements related to operations, negotiated terms and made recommendations to senior management to ensure favourable terms and compliance with organizational policies and regulations.
- Acted as a mediator in resolving conflicts and disputes among team members or between departments, fostering a collaborative and harmonious work environment conducive to productivity and innovation.
- Implemented performance metrics and KPIs to monitor operational performance, analyze data to identify areas for improvement and implement initiatives to enhance operational efficiency and effectiveness.
Sr. Process Associate
Telligent Support LLP
Bangalore
03.2016 - 04.2017
- Demonstrated expertise in resolving technical issues for the globally renowned mobile game, Clash of Clans, at Supercell, a taking Finland-based gaming company.
- Utilized electronic communication channels, primarily email, to provide exceptional customer support.
- Established trust and credibility with customers by showing empathy toward their concerns, actively understanding their requirements and rendering swift solutions to address their issues.
- Played a pivotal role in enhancing service quality by providing valuable feedback and insights to the team for continuous improvement.
Operation Executive
Quikr Jobs
Bangalore
09.2015 - 02.2016
- Supervised a high-performing team responsible for managing a sizable database of profile creations.
- Held multifaceted responsibilities encompassing both B2B and B2C operations.
Associate
Minacs
Bangalore
05.2014 - 07.2015
- Conduct onboarding sessions with new customers to ensure they understand the product and its features.
- Monitor customer usage and engagement to identify potential issues or opportunities for upselling.
- Respond to customer inquiries and support tickets in a timely and professional manner.
Education
MBA - Finance P&OM
Swami Vivekananda Subharti University
Meerut, UP, IND01.2017
BCA - Computer and Information Sciences
Sunrise University
Alwar, Rajasthan, IND01.2014
Skills
- Data Visualization
- SharePoint
- Superset
- Zoho
- Excel
- OTT - Data Extract AI/ML
- Project (MSP)
- GitHub
- Jira
- LinkFixer
- Hubspot
- Freshdesk
- Agile
- Scrum Planning
- Waterfall
- Leadership
- Planning
- Organized
- Creative Problem-Solving
- Teamwork
- Analytical Thinking
Websites
Certification
- Beginning Project Management: Project Management Level One, Udemy, 08/01/23
- Project Management Foundations, LinkedIN, 11/01/23
- Introduction to Web APIs, LinkedIn, 01/01/24
- Agile Project Management with Jira Cloud, LinkedIn, 04/01/24
- Project Management Foundations: Risk Management, LinkedIn, 04/01/24
Timeline
Project Manager
ECI
02.2025 - Current
Senior Associate - Project Manager
PwC India
07.2024 - 02.2025
Project Manager
Headrun Technology
05.2019 - 05.2024
Operation Manager
Headrun Technology
07.2017 - 04.2019
Sr. Process Associate
Telligent Support LLP
03.2016 - 04.2017
Operation Executive
Quikr Jobs
09.2015 - 02.2016
Associate
Minacs
05.2014 - 07.2015
MBA - Finance P&OM
Swami Vivekananda Subharti University
BCA - Computer and Information Sciences
Sunrise University
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