Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ankit Manwatkar

Pune

Summary

Dynamic Azure AD / IAM Support Engineer with extensive experience at Microsoft, excelling in identity lifecycle management and implementing robust security measures. Proven expertise in configuring Conditional Access and MFA policies, coupled with strong problem-solving skills. Adept at automating user management processes, ensuring compliance, and enhancing operational efficiency in high-pressure environments.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification

Work History

Azure AD / IAM Support Engineer – Tier 3

LTM
PUNE
08.2023 - Current
  • Client: Microsoft
  • Provide L3 support for Microsoft Entra ID (Azure AD) and On-Prem Active Directory
  • Manage complete Identity Lifecycle (JML) processes
  • Configure and troubleshoot Azure AD Connect (PHS, PTA, Seamless SSO)
  • Implement and manage Conditional Access and MFA policies
  • Configure and troubleshoot SSO integrations for enterprise applications
  • Manage RBAC roles and enforce least privilege model
  • Support Privileged Identity Management (PIM) for privileged role activation
  • Monitor Azure AD sign-in logs, audit logs, and risky sign-in activities
  • Perform Root Cause Analysis (RCA) for authentication and authorization issues
  • Automate bulk user and group management using PowerShell
  • Handle P1/P2 incidents ensuring SLA compliance in 24x7 support environment

Azure AD / IAM Support Engineer – Tier 2

Microland ltd
Bangalore
01.2020 - 07.2023
  • Administered Microsoft Entra ID (Azure AD) and On-Prem Active Directory
  • Managed user provisioning, access modification, and de-provisioning
  • Supported Joiner-Mover-Leaver (JML) lifecycle activities
  • Implemented and supported Azure AD Connect synchronization
  • Configured and troubleshot MFA and Conditional Access policies
  • Supported SSO integrations (SAML-based applications)
  • Monitored Azure AD logs and resolved authentication incidents
  • Ensured SLA compliance and participated in change management activities
  • Collaborated with security and infrastructure teams for IAM improvements

Technical Support Engineer

IDC Technologies Pvt. Ltd
Noida
02.2018 - 01.2019

  • Provided L1/L2 desktop and authentication support
  • Troubleshot user login, password, and network-related issues
  • Supported remote users using TeamViewer and remote support tools
  • Documented incidents and ensured timely resolution within SLA

Education

Bachelor of Engineering - Computer Science And Engineering

Nagpur University
Nagpur
07.2014 - 05.2017

Diploma in Engineering - Computer Technology

Maharashtra State Board of Technical Education
Nagpur
07.2011 - 05.2014

C.P. & Berar Hight School And Junior College
Nagpur

Skills

  • CORE COMPETENCIES
  • Microsoft Entra ID (Azure AD) Administration
  • Active Directory (On-Prem)
  • Identity Lifecycle Management (JML Process)
  • User & Security Group Management
  • Azure AD Connect (PHS, PTA, Seamless SSO)
  • Role-Based Access Control (RBAC)
  • Privileged Identity Management (PIM)
  • Conditional Access Policies
  • Multi-Factor Authentication (MFA)
  • Single Sign-On (SAML / OAuth / OIDC)
  • Identity Governance & Access Reviews
  • Azure AD Sign-in & Audit Log Monitoring
  • ITIL – Incident / Problem / Change Management
  • ServiceNow & Jira
  • PowerShell Automation
  • Azure Fundamentals & NSG Basics

TECHNICAL SKILLS

IAM & Identity:

Microsoft Entra ID (Azure AD), Active Directory, RBAC, PIM, MFA, Conditional Access, Identity Governance

Authentication Protocols:

SAML 20, OAuth 20, OpenID Connect

Tools & Platforms:

Azure Portal, Azure AD Connect, PowerShell, ServiceNow, Jira

Monitoring & Troubleshooting:

Azure AD Sign-in Logs, Audit Logs, Wireshark, Process Monitor

Certification

CERTIFICATIONS

  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Microsoft Certified: Identity and Access Administrator (SC-300)
  • ITIL Foundation

Languages

Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2

Timeline

Azure AD / IAM Support Engineer – Tier 3

LTM
08.2023 - Current

Azure AD / IAM Support Engineer – Tier 2

Microland ltd
01.2020 - 07.2023

Technical Support Engineer

IDC Technologies Pvt. Ltd
02.2018 - 01.2019

Bachelor of Engineering - Computer Science And Engineering

Nagpur University
07.2014 - 05.2017

Diploma in Engineering - Computer Technology

Maharashtra State Board of Technical Education
07.2011 - 05.2014

C.P. & Berar Hight School And Junior College
Ankit Manwatkar