Ankit Mathur
Associate Executive - Business Support • Customer Support
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Senior Associate Business Support
Ingram Micro India Ltd.
Mumbai
2 2012 - Current
- Maintaining the daily transactions data in the MS excel sheets and preparing daily / weekly reports for different departments as per their standard formats to send the customer & vendor the stocks & price update
- Administering timely accurate quotations and various pro forma invoices to customers & vendors processed inquires by personal visits, email, and phone
- Generating the Quotes to the customers & taking price approval for faster execution of orders error free
- Assisting the Sales Team in terms of pricing, stock & other internal approvals as & when required for the smooth closer of deals
- Maximizing business goals and revenue by advancing channels, implementing distribution and pricing strategies, identifying key adjacent markets, and using emerging channels
- Implementing aggressive sales plans and ensuring sales quotas are met & exceeded while surpassing client service expectations for business expansion
- Coordinating with cross-functional teams for Order fulfillment and other operational activities
- Maintaining relationships with clients by providing support, information, and guidance; analysis & recommending new opportunities
- Identifying competitive intelligence needs for the business, conducting research and analysis, developing strategic and tactical recommendations for the business
- Conceptualizing the growth initiatives, formulating innovative product concepts and pioneering entry into new & challenging territories
- Assisting in providing advisory & research oriented services and furnishing opinions; mapping business requirements and financial performance, conducting profitability analysis and rendering sustained advisory services for securing high ROI.
Channel Sales Manager
Exelan Networking Technologies Pvt. Ltd.
Mumbai
05.2011 - 12.2011
- Developed customized sales plans for each channel partner, driving increased revenue.
- Identified opportunities for growth within existing accounts by analyzing data on customer needs, preferences, and behaviors.
- Developed solutions with partners to aid in winning new business.
- Negotiated favorable terms with vendors, resulting in cost savings for the company and its channel partners.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
Executive Special Project
Dainik Bhaskar
Bhopal
10.2010 - 05.2011
- Streamlined workflows by implementing new processes, leading to improved efficiency in the production of special projects.
- Negotiated contracts with vendors, securing cost-effective services while maintaining high-quality results for special projects.
- Oversaw post-production editing process, ensuring final product met client expectations and adhered to quality standards.
- Evaluated scripts to identify creative strategies and resource needs.
Assistant Circulation In-charge
Raj Express
Bhopal
01.2010 - 10.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Manager - Relationship and Sales
Unicon Investments Solutions
Indore
05.2008 - 12.2009
- Launched quality assurance practices for each phase of development
- Reviewed sales and gross profit report to assess company efficiency.
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Education
Master of Business Administration - International Business
IPS Academy (DAVV)
Bachelor of Business Administration - Marketing
Barkatullah University
12th - undefined
HHS School
10th - undefined
Rajeshwar Convent
Skills
Team Leadership
Performance monitoring
Team Supervision
Data Analytics
Customer Service
Time Management
Decision-Making
Customer Engagement
Customer interaction
Customer service orientation
Customer Relationship Management (CRM)
Supporting sales staff
Team Collaboration
Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Channel Sales Manager
Exelan Networking Technologies Pvt. Ltd.
05.2011 - 12.2011
Executive Special Project
Dainik Bhaskar
10.2010 - 05.2011
Assistant Circulation In-charge
Raj Express
01.2010 - 10.2010
Assistant Manager - Relationship and Sales
Unicon Investments Solutions
05.2008 - 12.2009
Senior Associate Business Support
Ingram Micro India Ltd.
2 2012 - Current
Master of Business Administration - International Business
IPS Academy (DAVV)
Bachelor of Business Administration - Marketing
Barkatullah University
12th - undefined
HHS School
10th - undefined
Rajeshwar Convent
Internship
Logistic and Warehousing, Steel Authority of India Ltd., 30 days, The project focused on suggesting improvement in the mode of transportation, warehouse management, labeling and staffing at SAIL Warehouse Report, & enabled the company to understand lacunae in their existing model and provided a base for further studying and improving their warehouse operation
Personal Information
Date of Birth: 06/16/84
Internship
Logistic and Warehousing, Steel Authority of India Ltd., 30 days, The project focused on suggesting improvement in the mode of transportation, warehouse management, labeling and staffing at SAIL Warehouse Report, & enabled the company to understand lacunae in their existing model and provided a base for further studying and improving their warehouse operation
Personal Information
Date of Birth: 06/16/84