Accomplished Process Specialist with a proven track record at Infosys BPM Ltd., enhancing operational efficiency by 22% and customer satisfaction significantly. Expert in process automation and stakeholder management, I led initiatives that streamlined workflows and fostered team collaboration, driving substantial cost savings and productivity improvements.
Offering strong analytical skills and willingness to learn and grow in dynamic environment. Brings understanding of process mapping and problem-solving methodologies, along with ability to quickly adapt to new systems and procedures. Ready to use and develop analytical and process improvement skills .
Agile methodology