Versatile Operations Associate handles all types of tasks with efficient and hardworking mindset. Manages Risk Assessment as well as PG Integration, overseeing merchant escalations.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Operation Associate
Paytm Payments Services Limited
Noida
06.2022 - Current
Risk Assessments of the Merchant.
Bank application within TAT (Application, followup, configurations)
Adherence to Hygiene checklist : Negative lists, Non working web/apps etc.
Updating trackers with all the bank application and configuration.
Adherence to all the misc trackers like: exceptional, performance, etc.
Reporting of all bank application and configuration Weekly, Monthly.
Ownership to close bank level challenges, tools/ panels, trackers, etc.
Admin Executive
Muthoot Finance Limited
New Delhi
11.2021 - 05.2022
Maintained protocol throughout routine work days and special events.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Created and updated records and files to maintain document compliance.
Conducted research to assist with routine tasks and special projects.
Responsible for maintaining smooth day to day workflow in 29 Regional Offices and 1800 plus Branches.
Handling escalations of Branches within given TAT.
TA/DA and Petty Cash bill Sanctions.
Junior Relationship Executive
Muthoot Finance Limited
Faridabad
02.2017 - 10.2021
Customer KYC
Document Verification
Appraisal process
Cash Management
Bank Reconciliation
EOD Process
Customer Followups
Education
BBA - Accounting And Business Management
DAV Centenary College
Faridabad
05.2012 - 07.2015
MBA - Finance And HR
Swami Vivekanand Subharti University
Meerut
05.2021 - Current
Skills
Sales Force Panel
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Timeline
Operation Associate
Paytm Payments Services Limited
06.2022 - Current
Admin Executive
Muthoot Finance Limited
11.2021 - 05.2022
MBA - Finance And HR
Swami Vivekanand Subharti University
05.2021 - Current
Junior Relationship Executive
Muthoot Finance Limited
02.2017 - 10.2021
BBA - Accounting And Business Management
DAV Centenary College
05.2012 - 07.2015
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