Versatile Operations Associate handles all types of tasks with efficient and hardworking mindset. Manages Risk Assessment as well as PG Integration, overseeing merchant escalations.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Operation Associate
Paytm Payments Services Limited
Noida
06.2022 - Current
Risk Assessments of the Merchant.
Bank application within TAT (Application, followup, configurations)
Adherence to Hygiene checklist : Negative lists, Non working web/apps etc.
Updating trackers with all the bank application and configuration.
Adherence to all the misc trackers like: exceptional, performance, etc.
Reporting of all bank application and configuration Weekly, Monthly.
Ownership to close bank level challenges, tools/ panels, trackers, etc.
Admin Executive
Muthoot Finance Limited
New Delhi
11.2021 - 05.2022
Maintained protocol throughout routine work days and special events.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Created and updated records and files to maintain document compliance.
Conducted research to assist with routine tasks and special projects.
Responsible for maintaining smooth day to day workflow in 29 Regional Offices and 1800 plus Branches.
Handling escalations of Branches within given TAT.
Research Associate Fellow (ICMR) at All India Institute of Medical Sciences (AIIMS)Research Associate Fellow (ICMR) at All India Institute of Medical Sciences (AIIMS)