Dedicated and results-driven Customer Service Representative with a proven track record of delivering exceptional service and driving revenue growth through upselling and cross-selling strategies. Possessing a solid foundation in technical knowledge, I excel in effectively addressing customer inquiries, resolving issues, and providing comprehensive product support. With a keen ability to empathize with customers and a talent for clear communication, I consistently foster positive relationships and exceed customer expectations. Leveraging extensive sales experience, I identify opportunities to maximize sales revenue while delivering personalized solutions tailored to meet individual customer needs. Adept at multitasking and problem-solving, I thrive in fast-paced environments and am committed to delivering superior service that enhances customer satisfaction and loyalty.