ANKIT RAWAT

• Designed and deployed scalable AWS infrastructure (EC2, VPC, IAM, S3, Load Balancer), improving system uptime by 30%.
• Automated provisioning and configuration management using Terraform and Ansible, reducing manual tasks by 40%.
• Built and maintained CI/CD pipelines using Jenkins and GitLab CI for continuous integration and deployment.
• Monitored applications and infrastructure via CloudWatch and Grafana, proactively identifying and resolving performance issues.
• Led migration from on-premises servers to AWS cloud, achieving 25% cost optimization.
• Automated incident reporting and documentation workflows using Bash and Confluence.
• Provided DevOps and infrastructure support across APAC, ensuring 100% SLA compliance.
• Supported multi-OS environments (Linux, macOS, Windows) and automated patching through shell scripts.

• Automated OS configuration and patch management using Bash scripts.
• Managed hybrid infrastructure integrating on-prem systems with AWS Cloud.
• Hardened Ubuntu systems and applied firewall policies for security compliance.
• Implemented monitoring and ticket automation in ServiceNow, cutting average resolution time by 20%.
• Supported over 500 users; handled user onboarding/offboarding, AD management, and BitLocker recovery.

• Developed and enforced enterprise endpoint and network security standards.
• Integrated SIEM systems and scripted automated alerts for intrusion detection.
• Authored and deployed standardized incident response playbooks, reducing resolution time by 35%.

• Administered Windows/Linux servers; automated routine maintenance tasks via shell scripting.
• Managed Active Directory, DNS, DHCP, and patch deployments.
• Oversaw encryption/decryption of SIM and credit card data, maintaining compliance with data security standards.
• Implemented system backups, log management, and network monitoring tools to ensure data integrity.

• Managed cloud-based email and user accounts; provided technical support via remote tools.
• Achieved 95% first-call resolution rate for L1–L2 technical issues.
• Assisted in hardware/network troubleshooting and system recovery.

GPA: 72%