Experienced and passionate Product Manager with over eight years (primarily worked on waterfall and Agile methodologies) experience in performing product configuration for new product launches and enhancements with expertise in Motor and Health Insurance Domain. Excellent team player with good interpersonal and communication skills.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
5
5
Certificates
Work History
Assistant Manager (IT)
The New India Assurance Co. Ltd
Jaipur
10.2020 - Current
Collaborated with business stakeholders on functional requirements. Gather requirements, analyze, prioritize, clarify to technical team, translate them into detailed development specifications. co-ordinate UAT, sign off and post launch validations for assigned initiative
Managed and distributed work within team of vendors and in-house developers and prioritized tasks and monitored them in order to meet timelines.
Worked closely with technical teams from requirement stage till production for new applications developed specifically for the scheme like API integration with Sate Govt portal, integration with PNB bank for claim payments
Collaborated with technical team for development for several web based applications like Tele-calling App, Desk Audit App, Beneficiary Audit App which were used for Auditing purposes.
Extraction of data using PL/SQL and creating visuals using Tableau
Handling Mass Universal Health Scheme with premium size of 2500 Crores and more than 01 Crore beneficiaries. Worked on multiple web based/ API integrations projects for easing out overall functionality of scheme which in turn enhances automation and helps in maintaining timelines.
Claim payments to Hospitals and Empanelment of Hospitals
Played pivotal role in implementation and management of Fraud Analysis using Fraud Waste and Abuse - an artificial intelligence and machine learning application
Contributed to overall units Data quality activities (audit, specific checks and controls)
Translated product roadmap into well-defined product requirements including features, user stories, and acceptance test criteria.
Performed system reconciliations and data quality checks
Helped in designing risk assessment and decision models
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Identified issues, analyzed information and provided solutions to problems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Administrative Officer (IT)
The New India Assurance Co. Ltd
Mumbai
05.2015 - 09.2020
Handled Motor OEM PAN India tie-ups integrations with Premium size of 2300 Crores. Worked in Motor Domain with all tie-up vendors including Maruti, Hyundai, Tata, Ford, Kia , Mahindra and others.
Worked with new OEM Vendors and development team for policy and claims integration with company's platform.
Designed various claim integration stages and worked with internal development team and vendor for implementing claims automation starting from claim intimation to automatic surveyor appointment to claim settlement on real time basis by dealer in all tie-ups.
Main tasks involved gathering requirements, analyze, prioritize, clarify to implementers, co-ordinate UAT, sign off and post launch validations for the assigned initiative
Reviewed test scenarios/cases vis-à-vis business requirements
Product Development, analysis of pricing and product modelling to cater to client and market needs.
Performed product configuration for new product launches and enhancements
Performed a variety of data extraction tasks using Toad, PL/SQL, RPA Bot and presenting using Data Visualization tool.
Collaborated with business stakeholders on functional requirements. Analyze requirements and translate them into detailed development specifications.
Worked effectively with various teams, tie-up partners and other clients for implementing systems for financial and non-financial features, API based integrations with external entities or third-party applications (Billdesk, Broker portal, Digilocker, IIB etc.).
Worked on development and maintenance of varied projects for instance functionalities in claims module, web based and stand-alone In-House applications ( Dealer portal, Surveyor Web app and mobile application)
Created plans and communicated deadlines to complete projects on time, present requirements using effective, visual techniques, and find innovative ways to solve problems.
Collaborated with team members to achieve target results.
Website Developer
Freelance
Jaipur
01.2013 - 12.2014
Created and delivered from scratch fully functional WordPress websites from small to medium businesses.
Interfaced with clients to identify business requirements.
Worked to assess competing websites in regards to content, look, and feel.
Helping in setting up of Tax structure and incorporating payment integration with payment gateway.
Helped to achieve a consistent look and visual theme across website by promoting uniform fonts, formatting, images, and layout.
Helped in promoting business using digital marketing concepts.
Software Engineer Trainee
Vinsol | STADIUM
New Delhi
08.2012 - 12.2012
Undergone Training of MySQL, Javascript, CSS, Ruby
Evaluate development and scalability of new software
Optimize the software.
Completing UAT of products developed
Education
Bachelor of Technology - Computer Science
Rajasthan Technical University
Bikaner
07.2008 - 07.2012
Senior Secondary School - Mathematics And Computer Science
Army Public School
Bikaner
04.2006 - 06.2008
Skills
Project Management
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Certification
Agile Project Management by Google
Timeline
Agile Project Management by Google
10-2022
Assistant Manager (IT)
The New India Assurance Co. Ltd
10.2020 - Current
Administrative Officer (IT)
The New India Assurance Co. Ltd
05.2015 - 09.2020
Website Developer
Freelance
01.2013 - 12.2014
Software Engineer Trainee
Vinsol | STADIUM
08.2012 - 12.2012
Bachelor of Technology - Computer Science
Rajasthan Technical University
07.2008 - 07.2012
Senior Secondary School - Mathematics And Computer Science
Army Public School
04.2006 - 06.2008
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