ANKIT SHAH
Ahmedabad
Summary
With over 7 years of comprehensive experience in the IT industry, I am an accomplished Product Analyst and Certified Scrum Product Owner (CSPO) adept at driving successful outcomes through strategic product management and business analysis expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Analyst
eClinicalWorks India Pvt Ltd
Ahmedabad
03.2022 - Current
- I am responsible for analyzing and enhancing the performance of our healthcare software solutions.
- Collaborating closely with cross-functional teams, including Product Managers, Engineers, and Quality Assurance, I play a key role in defining product requirements, prioritizing features, and guiding product roadmap decisions.
- I am actively involved in the product lifecycle from ideation to launch, ensuring that our solutions meet quality standards, regulatory requirements, and customer expectations.
- With a focus on continuous improvement, I contribute to enhancing the usability, functionality, and overall user experience of our healthcare software products..
- Through clear communication and data-driven insights, I facilitate informed decision-making and drive positive outcomes for both our company and our customers.
- SDLC Methodology: Agile - Scrum
Implementation Analyst
Infostretch Corporation (India) Pvt Ltd
Ahmedabad
07.2021 - 03.2022
- Lead the technical implementation delivery of third-party risk management systems (TPRM) for enterprise clients, specializing in configuring the Aravo platform.
- Collaborate closely with clients to gather requirements, understand business needs, and define project scope.
- Collection, documentation, and configuration of a client's Aravo workflow needs including documentation and communication to Product Management of any product gaps.
- Work collaboratively with cross-functional teams, including developers, QA engineers, and project managers, to coordinate project activities and ensure successful delivery.
Business Analyst
Knovos India Pvt Ltd
Gandhinagar
09.2020 - 06.2021
- My role revolves around managing documentation and crafting techno-commercial solutions to support business development efforts.
- Manage the documentation of agreements, proposals, marketing materials, business processes, and training materials.
- Document all client requirements and proposed solutions in detail to provide stakeholders and internal teams with a clear understanding of the business solution.
- Respond to Requests for Proposals (RFPs), Requests for Quotations (RFQs), and Requests for Information (RFIs) by developing detailed proposals and presentations.
- Understand client requirements thoroughly and create technical solutions accordingly.
Implementation Analyst
Infostretch Corporation (India) Pvt Ltd
Ahmedabad
10.2019 - 06.2020
- Lead the technical implementation delivery of third-party risk management systems (TPRM) for enterprise clients, specializing in configuring the Aravo platform.
- Collaborate closely with clients to gather requirements, understand business needs, and define project scope.
- Collection, documentation, and configuration of a client's Aravo workflow needs including documentation and communication to Product Management of any product gaps.
- Work collaboratively with cross-functional teams, including developers, QA engineers, and project managers, to coordinate project activities and ensure successful delivery.
HRIS Engineer
Welspun Group
Mumbai
03.2019 - 10.2019
- My role as an HRIS Analyst involves providing comprehensive support for HRIS implementation and functionality, including system configuration, testing, training, and troubleshooting.
- Facilitate data uploads, role-based configurations, and reports configuration to ensure system readiness and functionality.
- Manage interfaces and integrations with SAP and Non-SAP applications, ensuring seamless data flow and functionality across systems.
- Collaborate closely with business HR teams and technical partners to coordinate timely upgrades and fixes for HRIS systems.
- Monitor the design and performance of all HRIS applications, including SuccessFactors, and perform troubleshooting on technical processes as needed.
Business Analyst
Turabit LLC
Ahmedabad
05.2018 - 03.2019
- Engage with clients to thoroughly understand their business requirements, challenges, and objectives.
- Collaborate with the sales team to support business development activities, including engaging with clients, understanding their needs, and recommending solutions.
- Assist in the preparation of proposal documents, statement of work (SOW), and other pre-sales materials to effectively communicate the proposed solutions to clients.
- Actively participate in pre-sales activities by providing technical expertise, insights, and recommendations to the sales team.
- Conduct product demos and presentations for clients to showcase the capabilities and benefits of our solutions.
- Collaborate with engineering, development, QA, and other stakeholders to translate client requirements into actionable project plans.
Client Services Specialist
Etech Global Services
Gandhinagar
10.2016 - 01.2018
- Collaborate with sales teams to generate leads, qualify prospects, and drive sales.
- Engage with customers in real-time through online chat channels to address inquiries, provide assistance, and resolve issues.
- Develop a thorough understanding of our products, services, and solutions to effectively assist customers and provide accurate information.
- Maintain accurate records of customer interactions, inquiries, and resolutions in the company's CRM system.
- Generate reports and provide insights to management on customer feedback, trends, and opportunities for improvement.
Education
Master of Business Administration (MBA) - Information Technology
The ICFAI University
10.2020
Bachelor of Engineering - Information Technology
Gujarat Technological University
06.2017
Skills
- Product Management
- Product Roadmapping
- Project Management
- Agile Scrum
- Jira
- User Stories
- Analytical skills
- Functional Specifications
- Microsoft Excel
- Market analysis
- Professional services
- HRIS
- SAP SuccessFactors
- Technical Documentation
- Business analysis
- SaaS Platforms
- Figma Prototyping
Certification
- Certified Scrum Product Owner (CSPO), Scrum Alliance
- Advanced Excel, Internshala
Timeline
Product Analyst
eClinicalWorks India Pvt Ltd
03.2022 - Current
Implementation Analyst
Infostretch Corporation (India) Pvt Ltd
07.2021 - 03.2022
Business Analyst
Knovos India Pvt Ltd
09.2020 - 06.2021
Implementation Analyst
Infostretch Corporation (India) Pvt Ltd
10.2019 - 06.2020
HRIS Engineer
Welspun Group
03.2019 - 10.2019
Business Analyst
Turabit LLC
05.2018 - 03.2019
Client Services Specialist
Etech Global Services
10.2016 - 01.2018
Master of Business Administration (MBA) - Information Technology
The ICFAI University
Bachelor of Engineering - Information Technology
Gujarat Technological University
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