ANKIT SHAH

• Leading delivery of Business Banking digital transformation programs (Backbase-based web & mobile platforms), covering onboarding, payments, and transaction workflows.
• Driving AI/LLM-led initiatives, including intelligent automation, conversational banking, and exploration of agent-based solutions to enhance efficiency and customer experience.
• Collaborating with stakeholders to integrate with core banking systems, APIs, and third-party services, ensuring secure and seamless digital journeys.
• Leading end-to-end agile program execution, aligning delivery with business objectives, regulatory requirements, and enterprise architecture.
• Managing mobile banking application delivery with focus on scalability, performance, and user experience.
• Providing leadership to cross-functional teams, implementing agile practices, and driving continuous improvement and delivery excellence.
• Ensuring compliance with banking security standards and governance frameworks, maintaining high-quality and reliable releases.

• Directed program management initiatives, collaborating seamlessly with cross-functional teams to drive organizational achievements
• Established and enhanced agile engineering processes, resulting in marked improvements in team efficiency and productivity
• Functioned as Scrum Master, guiding key scrum ceremonies to enhance team engagement and effectiveness
• Identified and mitigated potential blockers, ensuring smooth program delivery and maintaining project momentum
• Proactively assessed risks related to program schedules, communicating strategic insights and recommendations to CXOs
• Implemented Jira and Confluence to enhance task management and improve visibility into project progress.

• Led sprint reviews and planning meetings to promote full team engagement
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.

• Closely involved in the design and development of high-performance web applications using PHP, Laravel, and Symfony
• Architect and optimize MySQL database structures and queries to enhance data retrieval times
• Troubleshoot and debug complex issues to identify root causes and solutions
• Collaborate with project managers and stakeholders to gather requirements and define project scope.