ANKIT SHARMA
Nangloi
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Operational Representative
Concentrix Daksh Services India Pvt Ltd
04.2019 - Current
- Provided timely and efficient customer support via calls, chat, emails, and written requests.
- Efficiently addressed problems and facilitated the process of submitting tickets to the respective departments.
- Managed and maintained product related databases
- Provided support to other departments by assisting with their specific business needs.
- Resolved customer complaints in a timely manner by following up with appropriate parties.
- Conducted research on customer accounts and provided accurate information.
Assistant Sales Representative
Bajaj Finserv Lending
03.2015 - 11.2016
- Generated reports on daily, weekly and monthly sales activity.
- Maintained updated records of customer interactions and transactions.
- Conducted market research to identify new opportunities for product expansion.
- Provided customer service support to ensure satisfaction with products and services.
- Identified target markets and developed marketing plans to reach them effectively.
Education
Graduation -
Maharishi Dayanand University
07-2014
Skills
- Time Management
- Team Working
- Creativity
- Communication
- Compliance knowledge
- Continuous Improvement
- Self Motivation
- Adaptability
- Written Communication
Personal Information
- Date of Birth: 22/Aug/1993
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Photoshop
- Photography
- Travel
Languages
English, Hindi
Timeline
Operational Representative
Concentrix Daksh Services India Pvt Ltd
04.2019 - Current
Assistant Sales Representative
Bajaj Finserv Lending
03.2015 - 11.2016
Graduation -
Maharishi Dayanand University
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