Team Leader with 10 years of experience in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
8
8
years of professional experience
1
1
Language
Work History
Team Leader
Health Care At Home India PVT. LTD.
7 2022 - Current
Creating and distributing monthly, quarterly and annual reports to management regarding performance
Conduct regular sales meetings and training sessions to motivate team members and improve sales techniques.
Sharing reports with all stakeholders on weekly and monthly basis
Implementing performance, quality and efficiency measures to achieve aggressive production goals
Monitoring and analyzing sales performance metrics and KPIs to identify areas for improvement and implement corrective actions, achieving consistent growth in sales targets.
Assisting sales representatives in developing long term and daily territory plans that optimize time and resources
Analyze sales data and market trends to identify growth opportunities and adjust strategies accordingly.
Develop and implement strategic sales plans to expand customer base and increase market share.
Sales and Marketing Executive
Health Care At Home India PVT. LTD.
04.2018 - 06.2022
Utilized effective sales techniques and negotiation skills to close deals and exceed sales targets.
Worked closely with managers and other team members to ensure business continuity and effectiveness.
Consistently ranked as top-performing sales representative, exceeding quarterly and annual sales quotas
Led Covid-19 project of delhi Govt
Handling more than 150 nurses by giving them training, auditing their calls, correcting their mistakes, sharing report with Delhi Govt.
Customer Support Executive
Tech lab Support
07.2016 - 02.2018
Acting as point of resolution for customers who have complaints
Record details of inquiries, comments, complaints and action taken
Using good judgmental and initiative, developing resolutions to complaints by telephone, adhering to tech lab complaint handling policy
Communicate and co-ordinate with internal departments.
Sales Executive
Perception Business Solution India
3 2014 - 5 2016
Making calls and generating business as much as possible
Provided product recommendations and upsell/cross-sell opportunities to increase sales revenue.
Worked closely with managers and other team members to ensure business continuity and effectiveness
Continuously proactive in improving profitability, efficiency, goals and quality above and beyond company standards.
Education
BBA -
Sikkim Manipal University
Skills
Team Management
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Personal Information
Father's Name: Mr. BalRam Singh
Date of Birth: 10/03/94
Gender: Male
Timeline
Sales and Marketing Executive
Health Care At Home India PVT. LTD.
04.2018 - 06.2022
Customer Support Executive
Tech lab Support
07.2016 - 02.2018
Team Leader
Health Care At Home India PVT. LTD.
7 2022 - Current
Sales Executive
Perception Business Solution India
3 2014 - 5 2016
BBA -
Sikkim Manipal University
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