Ankit Walia
Faridabad
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
11
11
years of professional experience
Work History
Operation & Sales Manager
Lybrate India Pvt Ltd
Faridabad
09.2015 - 03.2024
- Implemented a new inventory management system that reduced stockouts
- Developed and implemented a quality assurance system that improved product reliability
- Developed and implemented a customer service strategy that improved customer satisfaction ratings by 6%
- Onboarding new team members, and training them about the process and the product along with regular audits to ensure call quality
- Consolidated processes to reduce downtime and financial loss.
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Marketing Manager
Kap Computer Solution Pvt Ltd
10.2014 - 08.2015
- Developed and implemented a comprehensive marketing strategy that generated an increase in brand awareness
- Analyzed customer data to identify key trends and inform marketing initiatives
- Negotiated favorable terms with vendors, resulting in cost savings.
Business Development Executive
Farsight It Solutions Pvt Ltd
Faridabad
10.2012 - 11.2013
- Developed and implemented customer loyalty programs that increased customer retention
- Created effective sales presentations that increased sales
- Created and managed a database of potential clients, resulting in a 10% increase in the sales conversion rate
- Developed and managed a sales pipeline that increased revenue.
Education
BBA - Business Administration And Management
Pt. JLN College
FaridabadSkills
- Staff Management
- Pipeline Management
- Proposal Development
- Order Management
- Sales Planning
- Interpersonal Communication
- Customer Service
- Microsoft Office Tools
- Advanced Excel
- MB Office Suite
- Asana
- Jira
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Operation & Sales Manager
Lybrate India Pvt Ltd
09.2015 - 03.2024
Marketing Manager
Kap Computer Solution Pvt Ltd
10.2014 - 08.2015
Business Development Executive
Farsight It Solutions Pvt Ltd
10.2012 - 11.2013
BBA - Business Administration And Management
Pt. JLN College
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