Open To Work
Ankita Pradhan
Summary
Driven professional seeking a role in administration or banking to leverage strong management skills and work ethic in supporting organizational growth. Focused on enhancing expertise in a collaborative environment while contributing to team success and achieving organizational objectives.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Operations Associate
Paytm Payments Bank
Chandigarh
10.2018 - 04.2019
- Processing and monitoring digital transactions through the Paytm platform.
- Maintaining accurate transaction records and generating routine operational reports.
- Verifying customer identity documents (KYC) during account opening processes.
- Facilitated account management by addressing customer inquiries.
- Provided customer support for online banking services, resolving user inquiries to enhance user experience.
- Maintained accurate records of inventory, orders, and shipments to support operational efficiency.
Intern
Kangra Central Cooperative Bank
Dharamshala
03.2018 - 07.2018
- Supported branch staff in daily operations, enhancing customer service by addressing queries promptly.
- Assisted customers with account inquiries and transaction processing, ensuring accurate and efficient service.
- Maintained accurate records of customer interactions and transactions, contributing to streamlined operational efficiency.
- Supporting branch staff in daily operations and addressing customer queries.
Education
BBA - Business Administration
Himachal Pradesh University
Shimla, Himachal PradeshBasic Computer Training Course One Year - Basic Computer Training Course
Under Scheme of EFC-Govt of India
08.2013 - 08.2014
Higher Secondary -
Himachal Pradesh Board
Himachal PradeshHigh School -
Himachal Pradesh Board
Himachal PradeshSkills
- Operational Efficiency
- Data entry
- Analytical Thinking
- Problem-Solving
- Detail Orientation
- Teamwork
- Adaptability
- Communication Skills
- Customer Service
- Customer service
Personal Information
- Date of Birth: 07/15/93
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Languages
Hindi
First Language
English
Proficient
C2
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
₹45000/yr - ₹200000/yrTimeline
Operations Associate
Paytm Payments Bank
10.2018 - 04.2019
Intern
Kangra Central Cooperative Bank
03.2018 - 07.2018
Basic Computer Training Course One Year - Basic Computer Training Course
Under Scheme of EFC-Govt of India
08.2013 - 08.2014
BBA - Business Administration
Himachal Pradesh University
Higher Secondary -
Himachal Pradesh Board
High School -
Himachal Pradesh Board