Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Ankita  Chahal

Ankita Chahal

Process Associate
Gurgaon

Summary

Resourceful and analytical professional with a sharp eye for detail and a proven ability to manage data-driven operations in insurance and health benefits. Skilled in policy analysis, claims processing, and client coordination, with a focus on accuracy, efficiency, and delivering within tight deadlines. Known for strong problem-solving skills, clear communication, and a collaborative approach in fast-paced environments.

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education
4
4
Certifications

Work History

Event Coordinator

Freelance Event Coordinator
Delhi- NCR
02.2025 - Current
  • Delivered seamless guest registration, VIP services, and on-site logistics for corporate events.
  • Handled guest relations and real-time issue resolution, ensuring smooth event operations.
  • Maintained a polished, professional event environment, contributing to 100% client satisfaction.

Jr. Process Associate - Insurance Claims

Sun Life Global Solutions
Gurugram, Haryana
10.2023 - 11.2024
  • Processed complex health, dental, and life insurance claims, ensuring accuracy / adherence to regulatory compliance standards.
  • Managed end-to-end claims processing, including document verification, indexing, & payment handling for both domestic and international clients.
  • Delivered high-accuracy reports and dashboards, contributing to improved team tracking and operational efficiency.
  • Achieved a 98% accuracy rate in weekly reports and processed over ₹40,00,000 in claim payments quarterly.

Education

B.Com. -

Delhi University (DU)
New Delhi, India
07.2023

Skills

  • MS Excel

  • MS Office Suite

  • Outlook / Email & Calendar Management

  • Insurance Policy Analysis

  • Claims Processing Strategies

  • Process Improvement Initiatives

  • Team Collaboration and Dynamics

  • Compliance and Regulatory Standards

  • Basic Macros (if you have this knowledge, since it’s mentioned in the JD)

  • Business Communication Skills (email, call handling, report writing)

  • Data Analysis & Reporting

  • Healthcare Product Data Analysis (US Health & Benefits)

  • Proposal and Document Review

Certification

Agile & Scrum 101, Sun Life Solutions, 2024

Personal Information

Date of Birth: 04/15/01

Timeline

Event Coordinator

Freelance Event Coordinator
02.2025 - Current

Jr. Process Associate - Insurance Claims

Sun Life Global Solutions
10.2023 - 11.2024

B.Com. -

Delhi University (DU)
Ankita ChahalProcess Associate