Resourceful and analytical professional with a sharp eye for detail and a proven ability to manage data-driven operations in insurance and health benefits. Skilled in policy analysis, claims processing, AR follow ups and client coordination, with a focus on accuracy, efficiency, and delivering within tight deadlines.
Overview
2
2
years of professional experience
Work History
Analyst - AR Follow up
R1 Rcm
06.2025 - Current
Followed up with insurers to resolve denied and delayed claims
Identified denial reasons and supported accurate resubmissions
Coordinated with billing teams to gather required documentation.
Logged all follow-up actions to maintain clear claim records.
Jr. Process Associate - Insurance Claims
Sun Life Global Solutions
10.2023 - 11.2024
Processed insurance claims, ensuring accuracy and adherence to regulatory compliance standards.
Analyzed expenses and made approval/denial decisions based on policy provisions, including processing payments for Canadian stakeholders.
Provided optimum service to policyholders, negotiating fair settlements and identifying fraudulent claims.
Generated accurate process reports on a timely basis, contributing to efficient claims processing and high service quality.