Ankita Desai
Technical Trainer
Valsad
Summary
Versatile software developer and project manager with a comprehensive skill set in Python, Java, and JavaScript, underscored by expertise in Python, Java, and JavaScript, underscored by expertise in artificial intelligence and machine learning. Independently developed an innovative chatbot, demonstrating exceptional coding skills and problem-solving abilities. Under my guidance, teams have successfully delivered key projects, including a sophisticated face recognition algorithm and the implementation of HubSpot CRM, highlighting my capability to lead and manage complex software development initiatives. Currently enriching my technical prowess through a Ph.D. in Software Defined Networking, I am committed to driving technological advancements. My unique blend of hands-on development experience and effective project leadership positions me ideally for roles that require both technical development acumen and project management expertise in a dynamic software development environment.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
6
6
Certificates
Work History
Technical Trainer
Uffizio India Software Consultants Private Limited
Valsad
2023.05 - 2023.12
Mentorship and Project Leadership:
- Spearheaded mentorship of diverse internal tasks and major projects, with notable achievements including development of an innovative ChatBot and integration of Hubspot CRM tool.
- These initiatives significantly enhanced support team's operational efficiency and client engagement capabilities.
- My guidance in Face Recognition algorithm project also demonstrated a keen ability to lead complex, technology-driven initiatives.
Training Development and Execution:
- Devised and implemented comprehensive IT training program, tailored to align with organization's technical processes and skill-development objectives.
- My collaboration with Technical Leads and Managing Director was instrumental in pinpointing critical areas for training, ensuring relevance to software and equipment design.
- Establishment of flexible training framework has enabled customizable skill enhancement across various roles.
Interview Process Refinement:
- Revitalized interview process for both freshers and experienced candidates, contributing to a
more robust talent acquisition strategy. - My active participation in interviews has been pivotal in identifying and recruiting top-tier talent, aligning with organization's evolving needs.
Assistant Professor
Uka Tarsadia University
Bardoli
2013.07 - 2023.05
- Instrumental in the establishment of the Asha M. Tarsadia Institute of Computer Science and Technology, contributing significantly to its strategic planning, resource allocation, and academic framework, thereby enhancing the educational landscape of the university.
- Acted as a key member of several university-level development committees, particularly in the admissions process, playing a crucial role in shaping admission policies and attracting top-tier students.
- Led Final Year and PG applied projects, setting new benchmarks in project execution and outcomes, and elevating the standard of student-led research and innovation within the department.
- Earned accreditation as an Instructor for Amazon Web Services (AWS), demonstrating expertise in cloud technologies and contributing to the upskilling of students in cutting-edge cloud solutions.
- Successfully coordinated the CISCO Network Academy CGPIT and the Virtual Labs initiative (2015- 2018), enhancing the practical learning experience for students in key technology areas.
- Collaborated with faculty on innovative projects like the Automatic Solar Panel Cleaning Robot and the Accident Detector and Door Access Control System, fostering a culture of interdisciplinary research and development.
- Organized national-level faculty development programs focusing on Computer Network, Wireless Communication, and Security, contributing to the professional growth of faculty members and the advancement of academic excellence.
- Actively engaged in various campus activities, playing a pivotal role in promoting a positive university image and fostering a vibrant academic community amongst students and society.
- Revamped course objectives, materials, and assessment strategies for B.Tech. courses, particularly in Cloud Computing, Computer Network, Operating System, Wireless Communication, and Network Security, leading to a more engaging and contemporary curriculum.
- Mentored students extensively, providing guidance on internships and employment opportunities, and applied innovative teaching methods to foster a conducive learning environment that aligns with student objectives.
Ad Hoc Lecturer
Chhotubhai Gopalbhai Patel Institute Of Technology
Surat
2010.08 - 2011.09
- Maintained accessibility to students via regularly scheduled office hour sessions
- Provided prompt, informative responses to student questions, concerns and inquiries
Education
Ph.D. - Software Defined Networking
Charotar University Of Science & Technology
Changa 2018.04 - Current
M.Tech. - Computer Engineering
Charotar University Of Science & Technology
Changa 2011.09 - 2013.05
B.Tech. - Information Technology
Sarvajanik College Of Engineering And Technology
Surat 2006.11 - 2010.06
Skills
Python Programming
Certification
AWS Cloud Quest: Cloud Practitioner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Since the initial publication of the chart of the electromagnetic spectrum, humans have learned that what they can touch, smell, see, and hear is less than one-millionth of reality.
R. Buckminster Fuller
Timeline
AWS Cloud Quest: Cloud Practitioner
2023-12
Technical Trainer
Uffizio India Software Consultants Private Limited
2023.05 - 2023.12
AWS Academy Accredited Educator
2020-12
AWS Certified Cloud Practitioner
2020-12
Cloud Networking
2020-04
Python for Network Engineers
2019-04
Using Python to Access Web Data and Data Structure
2019-02
Ph.D. - Software Defined Networking
Charotar University Of Science & Technology
2018.04 - Current
Assistant Professor
Uka Tarsadia University
2013.07 - 2023.05
M.Tech. - Computer Engineering
Charotar University Of Science & Technology
2011.09 - 2013.05
Ad Hoc Lecturer
Chhotubhai Gopalbhai Patel Institute Of Technology
2010.08 - 2011.09
B.Tech. - Information Technology
Sarvajanik College Of Engineering And Technology
2006.11 - 2010.06
Objective
To be able to fulfill my goals and objectives in life. This includes professional excellence and value addition to my career through dedicated work, creativity and teamwork.
Social Activity
Leadership and Community Service in Junior Chamber International (JCI)
- Embarked on a transformative journey with JCI, evolving from an enthusiastic member to a leadership role, marked by active participation in diverse community service projects.
- Spearheaded initiatives in various community service and social welfare, showcasing leadership and team inspiration.
- Extended contributions to zone-level, recognized with 'Outstanding Participation Awards'.
- As a provisional zone trainer, delivered cyber security training at GSRTC.
- Honored with 'Outstanding Lady JC' award at Midcon 2023, reflecting significant growth within JCI.
- Continuously striving to inspire and impact the community through dedicated service.
Projects
Chatbot Development
- The chatbot, built with Python, GPT-4, and Llm and langchain, specializes in the company's software queries. It not only answers with precision but also provides URLs for source validation. Its ability to remember past interactions ensures contextually relevant responses.
- The system records queries and URLs in a database, highlighting the top five frequent questions for quick user reference.
- It employs Redis cache for rapid retrieval of repeated queries, enhancing response speed.
- This integration of AI language skills, tailored knowledge base, and efficient data handling significantly boosts user experience and operational efficiency, making it a robust tool for company-specific inquiries.
Hubspot CRM
- A specialized communication tool has been designed for Uffizio, enhancing interactions between clients and the support team. This innovative tool enables clients to effortlessly raise tickets while using the application. It features a comprehensive system for ticket creation, managing conversations, and efficient ticket search functionality.
- A key aspect of this tool is its integration with HubSpot via API, which streamlines the entire support process by synchronizing client interactions and data management with HubSpot's capabilities.
- Developed using Java and JavaScript, this tool not only simplifies client communication but also optimizes support team efficiency. Its design focuses on user- friendliness and seamless integration, ensuring that clients have a smooth experience when seeking support or information. This integration with HubSpot allows personalized customer service, making it an invaluable asset for Uffizio's client engagement strategy.
Face Recognition Algorithm
- This algorithm detects unauthorized vehicle drivers by capturing their image when the ignition is turned on. It uses the AI-based FaceNet model and SVG algorithm to recognize stored faces as known and unfamiliar ones as unknown, ensuring high accuracy.
- This system is pivotal in vehicle security, utilizing advanced facial recognition to identify unauthorized access, thus bolstering safety.
- The combination of FaceNet and SVG in real-time analysis makes this an effective tool in modern vehicle security systems, offering an additional layer of protection against unauthorized usage.
- The algorithm's seamless integration into vehicles showcases the practical application of AI in enhancing everyday security measures.
Social Activity
Leadership and Community Service in Junior Chamber International (JCI)
- Embarked on a transformative journey with JCI, evolving from an enthusiastic member to a leadership role, marked by active participation in diverse community service projects.
- Spearheaded initiatives in various community service and social welfare, showcasing leadership and team inspiration.
- Extended contributions to zone-level, recognized with 'Outstanding Participation Awards'.
- As a provisional zone trainer, delivered cyber security training at GSRTC.
- Honored with 'Outstanding Lady JC' award at Midcon 2023, reflecting significant growth within JCI.
- Continuously striving to inspire and impact the community through dedicated service.
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