Ankita Dey
Bangalore
Summary
A highly motivated and results-oriented RPA and Automation Business Analyst with over 9 years of experience in driving automation strategies and transforming business processes through Robotic Process Automation (RPA) and other intelligent automation technologies. Specializing in identifying process inefficiencies, analyzing automation opportunities, and working with cross-functional teams to design and implement scalable automation solutions. Proven ability to bridge the gap between business needs and technology by gathering precise requirements, mapping workflows, and delivering impactful automation solutions that enhance operational efficiency, reduce costs, and improve overall performance. Equipped with excellent communication skills, work ethics and possesses a strong sense of leadership with a commendable records of accomplishment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Process Analyst
Synechron
06.2022 - Current
- Work with the business teams to simplify the Manual activities and improve the automation capabilities by analyzing processes and create end to end automation solution designs
- Led the implementation of RPA Solutions across multiple business units, automating high -volume,repetitive processes and driving efficiency improvements upto 60%
- Work closely with stakeholders to gather and define business requirements, ensuring alignment with strategic goals and project deliverables.
- Facilitate workshops with the business process and functional teams to understand the end to end solution
- Create and maintain detailed documentation such as Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Use Cases.
- Create accurate Process Definition documentation (PDD)Create and evolve the performance and automated testing process from planning to deployment and align it to the SDLC Process
- Facilitate cross-functional collaboration between technical teams (RPA developers, IT) and business stakeholders to ensure the alignment of RPA solutions with business needs.
- Create business cases, process feasibility assessments, and ROI analysis to justify automation investments.
- Drive process analysis across all involved functions and stakeholders
- Work with business and other functions as needed on process implementation planning
- Requirements gathering, analysis and determination of recommended solutions
- Business process mapping, including identification of change impacts and needed business controls
- Lead UAT (User Acceptance Testing) efforts, ensuring that RPA solutions meet business needs and are ready for deployment.
- Facilitated communication between technical teams and business stakeholders to ensure project requirements were understood and met.
- Participated in creating test plans, scenarios, and scripts for QA and UAT testing.
- Assisted in preparing project timelines and status reports for stakeholders
- Analyzed business processes to identify areas for improvement and worked with senior team members to propose solutions.
RPA Automation Consultant
KPMG
01.2020 - 06.2022
- Automated the End to End Process which included Design, Development, UAT Support and Go-Live Support in Tax Domain
- Ability to build Frameworks, Models and synthesize large amount of Information in development of well-structured points of view
- Knowledge of leading Automation Framework used in the Automated Process Workflow
- Demonstrated ability to lead projects independently and manage internal and external client expectations on project requirements and deliverables
- Integrated Business Intelligence with RPA Automation using Uipath and Power Bi Which gives multi track technology deliveries with emphasis on design and implementation besides project Management
- Routinely interacts with clients and service line team to build relationships, manage to development of the process and analysis the Project time line
- Problem solving issues that arises day to day running of automation processes and providing timely responses
- Working with QA to create and document test procedures and scenarios for the pre-UAT phases
RPA Developer
Genpact
04.2019 - 01.2020
- Defines more specific development tasks, task dependencies and provides time estimated to complete the Design and Development
- Analyzing, documenting and Developing business processes in Scope for automation and robotics
- Work with all the stakeholders to define and execute the RPA Programs and made a Success implementation Which brought a good connection with Both the companies
- Developed the End To End Flow for the Import Process and made a successful KIA Program
- Process Name: Health Import-India and Krakow: Automated the End to End Process with span of 6 months which included Design, Development, UAT Support and Go-Live Support
- Import Process involves receiving the employee files from the HRIS File through the MFT/SFTP website, Uploading file to GI, Performing validations (before and after HRIS Promote), Promoting the file in the GI Tool, and responding to the client HR regarding any changes and errors occurred during the process for rectification
- As part of the Process, tickets are raised for system errors, Bots implemented has enabled client to save 5.8 FTEs working the Process
Application Development Analyst
Accenture
03.2016 - 04.2019
- Automated the End to End Process which included Design, Development, UAT Support and Go-Live Support in Telecome Domain
- Interacted with client to gather requirements of the project
- Performed requirement analysis by gathering both functional and nonfunctional requirements based on designing, coding, testing, debugging and implementation of Business Process Solutions
- Bring a level of robotics knowledge to the client and play an important role in identifying and targeting new opportunities with both existing and new requirements
- Exposure to UiPath Studio, Robot UiPath and Orchestrator mechanism
Education
B.Tech - Computer Science and Engineering
National Institute of Science & Technology
Berhampur, Odisha05.2015
Skills
- RPA Tools: UiPath,Blue Prism
- Requirements Gathering & Documentation
- Business processes
- Stakeholder Management & Communication
- Agile & Waterfall Methodologies
- Process Re-engineering & Workflow Design
- Business Case Development & ROI Analysis
- Data Analysis & Reporting (SQL, Excel, Power BI)
- Project Management (Scrum, JIRA)
- Systems Integration & Testing
- Risk Management & Mitigation
- Business Process Modeling (UML)
- Selenium Web Driver
- Ascential
- SQL
- ICEDEQ
- JIRA
- Telecom
- Billing
- Insurance
- Banking
Accomplishments
- Certified Business Analysis Professional (CBAP) Certification by SimpliLearn
- Certified Automation Business Analysis- Concepts and Principles by IIBA
- Business Process Automation by Udemy
- Certified RPA Uipath Developer Foundation
- AZ-900 Certified by Microsoft Azure Fundamentals
Websites
Certification
- RPA Developer Foundation, UIPATH, 07/01/20 - Present
- Microsoft Azure A-Z (900) Fundamental Certification, 03/01/21 - Present
- Automation Business Analysis-Concepts and Principles, 09/01/24 - Present
- Business Process Automation, 09/01/24 - Present
Languages
English
Hindi
Oriya
Bengali
Honor Awards
- Star Award-Best Performance, Synechron, 09/01/24
- WOW-Award
- Start Award-Best Innovation Skills, Synechron, 05/01/24
- WOW Awards-Best Performer, KPMG, 04/01/21 - 01/01/22
Timeline
Senior Business Process Analyst
Synechron
06.2022 - Current
RPA Automation Consultant
KPMG
01.2020 - 06.2022
RPA Developer
Genpact
04.2019 - 01.2020
Application Development Analyst
Accenture
03.2016 - 04.2019
B.Tech - Computer Science and Engineering
National Institute of Science & Technology
Similar Profiles
SANTHOSH REDDYSANTHOSH REDDY
Senior Data Engineer at SynechronSenior Data Engineer at Synechron
Shinu JijiShinu Jiji
PMO Manager - Australia & New Zealand at SynechronPMO Manager - Australia & New Zealand at Synechron
Kiran PalagiriKiran Palagiri
Sr. Scrum Master at SynechronSr. Scrum Master at Synechron