Ankita Dutt
Product Manager - Digital Transformation
New Delhi
Summary
CAREER SUMMARY: Knowledgeable Product Development Manager adept at collaborating with team members, other departments and customers, handling the full product development lifecycle with an efficient driven approach. Well-organized and proactive with excellent communication and planning abilities. Ready to offer more than 6 years of progressive experience.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Product Manager
Bajaj Capital LTD
Gurgaon
01.2022 - Current
- Conceptualized and deployed Insurance Platform with enhanced features and optimized implementation for use in marketing strategies.
- Helped the Sale channel to reduce 300 hours/ year of manual work into 0 hours by implementation of automated policy punching module.
- Maintained positive vendor relations to build strong partnerships.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
Product Manager
HDFC Bank LTD
01.2019 - 01.2022
- Experience in Digital Banking Product Portfolio management
- Key Assignments:
- Budgeting targets for driving digital usage using trend forecasting, opportunity sizing, etc
- Training / Marketing support for the region on NB / MB and Bill Payments
- Prepared Portfolio level and Branch level dashboards to facilitate RMs/BMs to closely monitor resource level performance on digital usage and highlight cross sell opportunities to provide a starting point for their customer interactions
- Analysing Net Promoter score (NPS) for HDFC Bank Mobile Banking App customer feeedback and identifying probable
- Solutions involving change in communications, or development on the platform, etc
- Gujarat district Banaskantha got selected for 100% digital active district by the RBI to support government of India’s digital banking initiative within 08 months of joining
- Notable Achievements
- Won Silver Award, for designing and executing Dashboard for sales team in order to drive the desired growth of topline numbers
- Won Silver award in driving NPS project for Digital platforms and introducing changes in FD, Personal loan and Money transfer journeys along with other multiple recognition certificates
Acquisition Manager
CITI Bank N.A
01.2017 - 01.2019
- Acquired new to bank Citi gold savings accounts with wealth proposition for high net worth individuals (HNI’s) and ultra-high net worth individuals (UHNI’s) for cheque value 75L and 7.5 Cr respectively
- Acquire commercial banking relationships with high turnover and Forex potential(With minimum T/O 25 Cr.)
- Responsible for co-managing the client for first 3 months for account build-up
- Managed to get appreciation on all India level by getting highest home loan BT (balance transfer of 800L)to Citi Bank in just 3 months of joining
- Received N number Client testimonials and Applaud from Mr Pramit Javeri for excellent service.
Wealth Manager
ICICI Bank Ltd
01.2016 - 12.2016
- Joined in Feb’16 with no past banking experience, got 24 NTB’s (New to Bank) with AOC 10 lacs each
- Managed the highest AUM (Asset Under Management) in the branch of the tune of INR 60 crore
- Grossed highest business in the branch for the quarter ending Sept’16 with CASA 2cr, MF 400 Lakh and Home Loan 600 Lakh
- Introduced escalation matrix for grievances redressal at branch level and was able to reduce the turnaround time to less than 24 hours
Assistant Manager
Aditya Birla Insurance Brokers Ltd
01.2015 - 01.2016
- Successfully managed the motor insurance Product Portfolio of ABIBL for B2B, B2C customers
- Played a key role in the launch of new retail portal for non-manufacturing tie- ups
- Used the already existing data to bring market leaders on board like Ritu Hyundai – leading jaguar dealer etc and cracked a deal worth 5 Corer
- Managed the sales and service flow with 8 leading insurance companies in the market
Education
MBA - Marketing
IBS ( ICFAI Univercity )
Mumbai 07.2013 - 01.2015
Skills
Product development
Certification
Certified Product Manager | Indian Business School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Living and Letting Live
Timeline
Certified Product Manager | Indian Business School
06-2022
Product Manager
Bajaj Capital LTD
01.2022 - Current
Product Manager
HDFC Bank LTD
01.2019 - 01.2022
Acquisition Manager
CITI Bank N.A
01.2017 - 01.2019
Wealth Manager
ICICI Bank Ltd
01.2016 - 12.2016
Assistant Manager
Aditya Birla Insurance Brokers Ltd
01.2015 - 01.2016
MBA - Marketing
IBS ( ICFAI Univercity )
07.2013 - 01.2015
Similar Profiles
Nitin Vinod DasNitin Vinod Das
Relationship Manager at Bajaj Capital LtdRelationship Manager at Bajaj Capital Ltd
ABHIJITH V KUMARABHIJITH V KUMAR
Relationship Manager at Bajaj Capital LTDRelationship Manager at Bajaj Capital LTD
Akhila MAkhila M
Operations Executive at Bajaj Capital LtdOperations Executive at Bajaj Capital Ltd