Ankita Nair
Pune
Summary
I am a dedicated finance professional with a focus on operational support within trading environment. With extensive experience at Franklin Templeton and Goldman Sachs, I have honed my skills in trade settlement processes, client relationship management and process improvement. My ability to effectively manage high-value client accounts and streamline operations has consistently contributed ti achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Specialist - Middle Office Client Services
Franklin Templeton
07.2022 - Current
- Provide primary operational support to MBS, Equity, Treasury, Market Place Lending and Fixed Income trading desks by overseeing proper execution, settlement and fails resolution of trades.
- Worked with PMO and front office in MBS application migration from Broadridge to Charles River which significantly reduced cost.
- Carried out testing for multiple accounts in MBS which helped in application transition.
- Have supported and booked MBS trades in MBS Expert application for traders running 60% of the workflow.
- Assigned tasks to ensure all issues and escalations have been worked on for timely resolutions.
- Primary contact for high value deals done with clients directly.
- Ensuring all cash trades are settled by interacting with custodian banks and internal traders.
- Interact with front office, portfolio managers and traders to ensure operational and trading needs are met.
- Daily oversight and resolution of overdrafts and cash projections/adjustments.
- Monitoring of cash and foreign currency balances.
- Preparation and approval of wire payments and FX repatriations.
- Monthly reporting of MBS trading metrics.
- Been part of system integration calls like Aladdin to help in process improvement and automation.
- Liaise and coordinate with internal groups, brokers and custodian banks to onboard new accounts, implement process and reporting improvements, and resolve all trading issues.
- Participated and led efforts to convert physical certificates held in a fund into electronic shares.
- Support private placement sells and worked with custodians and Transfer Agents to remove restrictions on restricted security as per PM's requirement to sell the shares.
- Ensured the security maintenance teams accurately setup the security for FO to execute the trades.
- Worked with corporate actions by ensuring timely removal of restrictions for sell trades.
- Worked with corporate actions on Distribution in Kind transfers to ensure smooth transfer of shares to LP's.
- Function as an escalation point of contact for all operational questions and issues impacting the traders and portfolio managers.
- Maintain and improve business relationships with broker/dealer partners and custodian banks through daily interaction and exchange.
- Preparation of listed and expired options and Derivatives report.
- Primary contact for MPL loans, liaising with custodians and counterparty on wire payments and performing SWEEP.
- Perform risk management through partnership with Compliance and other business units to identify, document and mitigate control issues.
- Coached, mentored and trained new members of the team as well as members of the offshore unit.
Senior Analyst - Middle Office Global Trade Services
Franklin Templeton
California
11.2019 - 01.2022
- Provide primary operational support to the MBS, Equity, Cash and Fixed Income trading desks by overseeing proper execution, settlement and fails resolution of trades.
- Ensuring all cash trades are settled by interacting with custodian banks and internal traders.
- Interact with portfolio managers and traders to ensure operational and trading needs are met.
- Daily oversight and resolution of overdrafts and cash projections/adjustments.
- Monitoring of cash and foreign currency balances.
- Preparation and approval of wire payments and FX repatriations.
- Monthly reporting of MBS trading metrics.
- Liaise and coordinate with internal groups, brokers and custodian banks to onboard new accounts, implement process and reporting improvements, and resolve all trading issues.
- Function as an escalation point of contact for all operational questions and issues impacting the traders and portfolio managers.
- Maintain and improve business relationships with broker/dealer partners and custodian banks through daily interaction and exchange.
- Perform risk management through partnership with Compliance and other business units to identify, document and mitigate control issues.
- Coached, mentored and trained new members of the team as well as members of the offshore unit.
- (California, USA)
Financial Analyst - Treasury
Goldman Sachs
Bangalore
02.2017 - 02.2019
- Successfully managed accounts of high value sensitive clients.
- Handled claims arising on back of delayed settlement of trade for US Treasury and Mortgage Backed Securities wherein having deep knowledge of Treasury Market Practice Guidelines.
- Provided insightful reporting and analysis every quarter to compare profit and loss.
- Managed customer success portfolio for clients to earn a total profit of $100k-$700k every quarter through timely settlement of trades with the help of internal teams by highlighting the losses incurred due to internal delays.
- Worked with internal teams to analyze root causes for delayed settlement of trades and minimizing it to manage client expectations.
- Experience in conducting root cause analysis of the fails report to showcase the amount of time and money being spent on late settlement.
- Worked on Global Payments System.
- Worked on reports sent to internal stakeholders which includes the funding and payments receipts.
- Identified ongoing compliance and process issues, weaknesses and inefficiencies.
- Worked with the team to bring a regular practice of settling claims on the same day received to set a high bar on client expectations.
- Participated in monthly review meetings with the leadership team to provide updates on key accounts and feedback that helped improve business metrics.
- Developed trust relationships with a broad base of key stakeholders and clients as a key point of contact for claims.
- (Bangalore, India)
Education
CIMA Candidate - Management Accounting
Certification
01.2015
Bachelor of Commerce - Finance & Accounting
Amrita Vishwa Vidyapeetham
05.2014
Skills
- Cash settlement
- Risk management
- Process improvement
- Client relationship management
- Operations support
- Compliance coordination
- Systems integration
- Effective communication
- Problem solving
- Task prioritization
- Continuous improvement
- Coaching and mentoring
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Trade execution
Certification
CIMA Candidate, Cleared Operational Level in 2015
Extracurricular Activities
Alf Engineering Pvt. Ltd., 11/01/13, 12/31/13, Reliable Autotech Pvt. Ltd., 01/01/16, 02/29/16, A Study on E-banking services provided by the Federal Bank Limited, Conducted a presentation at a national conference on 'Effectiveness of E-Governance on Self Help Group.', Active participation in Community Teamwork conducted by Goldman Sachs every year., Coordinated fund raising activities in college for an NGO.
Languages
- English
- Hindi
- Malayalam
- French
- Marathi
Achievements And Accomplishments
- Received appreciation from multiple Fortune 10 finance clients for settling their claims within stipulated SLA's and being rated one of the top brokers in every quarter.
- Part of client prioritization model and business unit engagement.
- Provided expertise and created a model which helped ease the process.
Languages
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Timeline
Specialist - Middle Office Client Services
Franklin Templeton
07.2022 - Current
Senior Analyst - Middle Office Global Trade Services
Franklin Templeton
11.2019 - 01.2022
Financial Analyst - Treasury
Goldman Sachs
02.2017 - 02.2019
CIMA Candidate - Management Accounting
Certification
Bachelor of Commerce - Finance & Accounting
Amrita Vishwa Vidyapeetham