Ankita Saxena
Gurugram
Summary
- Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Excellent interpersonal skills, time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking professional equipped excellent client acquisition skills.
- Successful at improving ongoing procedures to streamline and strengthen processes.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Manager - Commercial
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2022.01 - Current
- Experience in Commercial Contracts and Managing the Contracts renewal with clients which includes Negotiation on commercials and agreement terms
- Managing Bid / Tenders / RFP / RFQ received from existing and prospective clients
- Customer Relationship Management (CRM), Client Interaction, Customer Profiling to provide single window view of business relationship
- Key Account Management for managing a mutually beneficial partnership between the organization and customers
- Planning and Execution of Social Media strategy for developing continuous engagement and popularizing services
- Managing Customer Services through meeting active and potential clients on regular basis to discuss the service performance and possible opportunities
- Develop and understand market trends for utilizing the insights to support Customer airlines
- Experience in handling various Compliance Audits conducted by Airlines and Regulatory bodies
- Analyzing upcoming requirements to Ensure Continuous engagement.
- Managing various Corporate Communication, Marketing and Branding activities
- Coordination with internal stakeholder for client's requirements and needs.
- Revenue budgeting and Business Planning
- Cross functional coordination for implementation of contractual obligations
- Internal and External Reporting
- Managing Rentable Spaces at IGI Cargo Terminal
Asst. Manager – Sales & Marketing
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2015.04 - 2021.12
Senior Executive – Customer Services
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2013.04 - 2015.03
CRM Executive
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2011.08 - 2013.03
Export Marketing Executive
Chemline India Ltd
2010.08 - 2011.01
- Identifying potential Customers and introducing product range to them
- Handling new requirements, queries and complaints of the existing customers in the allotted regions
- Processing samples to the prospective customers
- Negotiations with customers and Providing competitive rate quotations to the clients based on their enquiries
- Informing customers about new product developments and Sales Coordination
- Participating in Printing and Packaging Exhibitions.
Education
PGDM - International Business
Apeejay School of Management
New Delhi, Delhi 2008.01 - 2010.04
B.Sc. - Biology
Lucknow University
Lucknow, Uttar Pradesh 2004.01 - 2007.04
Senior Secondary Examination - undefined
Navayuga Radiance
Lucknow, Uttar Pradesh 2002.01 - 2004.04
Secondary Examination - undefined
Navayuga Radiance
Lucknow, Uttar Pradesh 2000.01 - 2002.04
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Skills
Commercial Management
Timeline
Manager - Commercial
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2022.01 - Current
Asst. Manager – Sales & Marketing
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2015.04 - 2021.12
Senior Executive – Customer Services
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2013.04 - 2015.03
CRM Executive
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
2011.08 - 2013.03
Export Marketing Executive
Chemline India Ltd
2010.08 - 2011.01
PGDM - International Business
Apeejay School of Management
2008.01 - 2010.04
B.Sc. - Biology
Lucknow University
2004.01 - 2007.04
Senior Secondary Examination - undefined
Navayuga Radiance
2002.01 - 2004.04
Secondary Examination - undefined
Navayuga Radiance
2000.01 - 2002.04
Jobsynopsis
MBA(IB), gained over 12 years of experience in handling Commercial Contracts, Commercial Management, Customer Relationship Management, Bid / Tender / RFP Management, Service Level Agreements, Corporate Communications, Document Management, Revenue Budgeting, Client Interaction, Internal and External Reporting and Cross Functional Coordination.
Personal Information
- Father's Name: Mr. A.K. Saxena
- Date of Birth: 01/16/1987
- Gender: Female
- Nationality: Indian
- Marital Status: Married
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