Ankita Saxena
Gurugram
Summary
- Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Excellent interpersonal skills, time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking professional equipped excellent client acquisition skills.
- Successful at improving ongoing procedures to streamline and strengthen processes.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Manager - Commercial
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
01.2022 - Current
- Experience in Commercial Contracts and Managing the Contracts renewal with clients which includes Negotiation on commercials and agreement terms
- Managing Bid / Tenders / RFP / RFQ received from existing and prospective clients
- Customer Relationship Management (CRM), Client Interaction, Customer Profiling to provide single window view of business relationship
- Key Account Management for managing a mutually beneficial partnership between the organization and customers
- Planning and Execution of Social Media strategy for developing continuous engagement and popularizing services
- Managing Customer Services through meeting active and potential clients on regular basis to discuss the service performance and possible opportunities
- Develop and understand market trends for utilizing the insights to support Customer airlines
- Experience in handling various Compliance Audits conducted by Airlines and Regulatory bodies
- Analyzing upcoming requirements to Ensure Continuous engagement.
- Managing various Corporate Communication, Marketing and Branding activities
- Coordination with internal stakeholder for client's requirements and needs.
- Revenue budgeting and Business Planning
- Cross functional coordination for implementation of contractual obligations
- Internal and External Reporting
- Managing Rentable Spaces at IGI Cargo Terminal
Asst. Manager – Sales & Marketing
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
04.2015 - 12.2021
Senior Executive – Customer Services
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
04.2013 - 03.2015
CRM Executive
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
08.2011 - 03.2013
Export Marketing Executive
Chemline India Ltd
08.2010 - 01.2011
- Identifying potential Customers and introducing product range to them
- Handling new requirements, queries and complaints of the existing customers in the allotted regions
- Processing samples to the prospective customers
- Negotiations with customers and Providing competitive rate quotations to the clients based on their enquiries
- Informing customers about new product developments and Sales Coordination
- Participating in Printing and Packaging Exhibitions.
Education
PGDM - International Business
Apeejay School of Management
New Delhi, Delhi 01.2008 - 04.2010
B.Sc. - Biology
Lucknow University
Lucknow, Uttar Pradesh 01.2004 - 04.2007
Senior Secondary Examination - undefined
Navayuga Radiance
Lucknow, Uttar Pradesh 01.2002 - 04.2004
Secondary Examination - undefined
Navayuga Radiance
Lucknow, Uttar Pradesh 01.2000 - 04.2002
undefined
Skills
Commercial Management
Negotiation
Customer Relationship Management
Contract Management
Tenders / RFP / RFQ /Bid management
Corporate Communications and Branding
Strong analytical skills
Good interpersonal and communications skills
Strong time management, ability to set priorities and meet deadlines
Highly Organized
Good Cross functional coordination skills
Timeline
Manager - Commercial
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
01.2022 - Current
Asst. Manager – Sales & Marketing
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
04.2015 - 12.2021
Senior Executive – Customer Services
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
04.2013 - 03.2015
CRM Executive
Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
08.2011 - 03.2013
Export Marketing Executive
Chemline India Ltd
08.2010 - 01.2011
PGDM - International Business
Apeejay School of Management
01.2008 - 04.2010
B.Sc. - Biology
Lucknow University
01.2004 - 04.2007
Senior Secondary Examination - undefined
Navayuga Radiance
01.2002 - 04.2004
Secondary Examination - undefined
Navayuga Radiance
01.2000 - 04.2002
Jobsynopsis
MBA(IB), gained over 12 years of experience in handling Commercial Contracts, Commercial Management, Customer Relationship Management, Bid / Tender / RFP Management, Service Level Agreements, Corporate Communications, Document Management, Revenue Budgeting, Client Interaction, Internal and External Reporting and Cross Functional Coordination.
Personal Information
- Father's Name: Mr. A.K. Saxena
- Date of Birth: 01/16/1987
- Gender: Female
- Nationality: Indian
- Marital Status: Married