Ankita Tawade
Web Developer
Thane-West
Summary
Passionate Content Management Web Developer with strong skills in HTML, CSS, and responsive design. Experienced with CMS and SharePoint through projects and hands-on work. Focused on delivering user-friendly web solutions that enhance content engagement for dynamic teams.
Overview
10
10
years of professional experience
Work History
Content Management Advisory Analyst
08.2015 - Current
- Managed e-commerce website content using CMS platforms including AEM, TeamSite, and SharePoint.
- Collaborated with global teams to resolve technical and procedural issues, efficiently tracking tasks via Jira.
- Developed and maintained HR portal websites for international clients using ServiceNow, Zendesk, and SharePoint, ensuring quality through regular audits for performance and compliance.
- Acted as Subject Matter Expert (SME) and backup Team Lead, guiding the team through complex technical challenges.
- Oversaw task allocation, optimized resource use, and maintained client communications during team lead absences.
- Prepared and delivered weekly and monthly client reports; mentored and trained new team members on multiple platforms.
- Recommended value-added services to improve process efficiency and client satisfaction.
Education
MCA - Master of Computer Application
Mumbai University
B.Sc. - Computer Science
Mumbai University
Skills
- Adobe Experience Manager (AEM)
- Web Development: HTML5, CSS
- Ticket Management Tools: Jira
- CMS & SharePoint Platforms: ServiceNow, TeamSite, Zendesk
- Content Quality Audits and Updates
- Reporting and Documentation
- Training and Task Management
Awards
Core Value Champion Award from Accenture, Business Encore Award from Accenture
Domain Experience
- Automobiles
- E-Commerce
- HR Portal
Timeline
Content Management Advisory Analyst
08.2015 - Current
B.Sc. - Computer Science
Mumbai University
MCA - Master of Computer Application
Mumbai University
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