Summary
Overview
Work History
Education
Skills
Timeline
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ANKUR ANAND

Pune

Summary

Cloud Engineer with 8 years of overall experience, including 5 years in systems engineering and Active Directory administration. Strong expertise across on-premises and hybrid cloud environments, delivering scalable and secure infrastructure solutions.

Overview

9
9
years of professional experience

Work History

System Engineer II

Oracle
Bengaluru
02.2020 - Current
  • As an Active Directory SME, managing over 1,400+ domain controllers and more than 400+ domains in a large enterprise environment.
  • Deployed Active Directory builds with Terraform on Oracle Cloud Infrastructure (OCI).
  • Developed PowerShell automation, improving AD, and infrastructure efficiency and consistency.
  • Led and delivered end-to-end projects, ensuring compliance, security, and performance standards.
  • Collaborated with infrastructure architects and Microsoft PFEs on solution design and optimization.
  • Supported the Microsoft Risk Assessment Program, proactively identifying and mitigating AD risks.
  • Skilled in DNS administration (Microsoft DNS, BlueCat, Infoblox).
  • Guided L2/L3 engineers in troubleshooting complex AD, DNS, and infrastructure issues.
  • Conducted AD training sessions for over 150 employees, strengthening internal expertise.
  • Additional exposure to SCCM, VMware vCenter, HPE iLOs, and RMAD in hybrid cloud environments.

Support Engineer

Microsoft (Capgemini)
Bengaluru
07.2018 - 01.2020
  • Experienced in installing and configuring ADDS and ADLDS in multi-domain environments.
  • Troubleshooting account lockouts, slow boot and logon, user profile, GPO, replication, authentication, authorization, trust relationship, W32time, PKI, DFSR, performance, LSASS high CPU, DNS, and TCP/IP.
  • I worked on the domain controller backup and restore.
  • Proficient in using tools such as NetMon, Wireshark, ProcMon, PerfMon, and WPA.

Technical Support Associate - 2

Microsoft (Convergys)
Bengaluru
07.2016 - 07.2017
  • Resolved Microsoft Office, Office 365, Windows OS, and networking issues.
  • Supported clients via phone, email, and in person.
  • Performed software installations, PC testing, and root cause analysis.
  • Patient, courteous, and quick to learn new technologies.

Education

B.E. - COMPUTER SCIENCE

JSSATE
BENGALURU
07-2016

Skills

  • Active Directory management
  • PowerShell
  • DNS administration
  • Terraform
  • Cloud infrastructure deployment
  • Virtualization
  • Disaster recovery
  • System administration
  • Complex troubleshooting
  • Root cause analysis

Timeline

System Engineer II

Oracle
02.2020 - Current

Support Engineer

Microsoft (Capgemini)
07.2018 - 01.2020

Technical Support Associate - 2

Microsoft (Convergys)
07.2016 - 07.2017

B.E. - COMPUTER SCIENCE

JSSATE

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ANKUR ANAND