SAP MODULES
Ankur Chaudhary
Healthcare Business Administration
Delhi,DL
Summary
Results-driven healthcare and business professional with expertise in healthcare analytics, business intelligence, hospital operations, corporate relations, medical tourism, and strategic business development healthcare industries. Experienced in transforming complex healthcare data into meaningful insights that support executive decision-making, improve operational efficiency, optimize revenue cycles, and enhance patient outcomes with nearly 21 years of experience across hospital administration, healthcare operations management in Delhi Govt. ILBS Hospital. Demonstrated ability to analyse clinical, operational, and financial data using business intelligence methodologies to identify trends, measure performance, and develop actionable recommendations. Strong understanding of hospital information systems (HIS), healthcare quality indicators, corporate healthcare partnerships, patient experience initiatives, and healthcare process improvement. A highly professional, detail-oriented, and adaptable executive with strong communication and leadership capabilities, seeking senior opportunities in the healthcare administration, hospital operations, insurance coordination, medical tourism, or corporate healthcare management. Possesses strong expertise in healthcare administration, strategic relationship management, medical operations, insurance claims management, leadership development, patient coordination, and corporate engagement
A determined and highly motivated professional who demonstrates resilience, dedication, and exceptional commitment to professional excellence. Known for maintaining high productivity, leadership capability, and strong interpersonal communication skills while working effectively in demanding healthcare environments. Physically Challenged person using Wheel-Chair for mobility “100% disability with 100% functionality”. Mobility: Wheelchair User (Paraplegia RTA 2002)
Overview
2
2
Languages
1
1
Certification
20
20
years of professional experience
Work History
Administrator TPA Department
Institute of Liver and Biliary Sciences, New Delhi, India.
New Delhi
11.2009 - Current
- Developing partnerships with insurance providers, TPAs, and corporate healthcare clients.
- Coordinating patient admissions, approvals, billing procedures, and insurance claims.
- Ensuring seamless communication between patients, insurance providers, and hospital departments.
- Supporting high-quality healthcare service delivery and patient satisfaction initiatives.
- Assisting in healthcare administration processes and operational coordination.
- Handling corporate healthcare accounts and maintaining service excellence standards.
- Contributing to operational efficiency and workflow improvements.
- Successfully handled long-term corporate and insurance coordination operations.
- Built strong professional relationships with healthcare stakeholders.
- Maintained high standards of patient support and administrative coordination.
- Contributed to smooth execution of insurance and billing procedures.
- November 2009 – Present | 17+ Years
- Core Professional & Key Responsibilities
- Key Achievements
- Developed and maintained courteous and effective working relationships.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Implemented process improvements that reduced turnaround times for administrative tasks.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Corporate Executive – Hospital Administration & Medical Operations
Indian Spinal Injuries Centre, New Delhi, India.
New Delhi
01.2008 - 10.2009
- Managed corporate partnerships and healthcare referral coordination.
- Facilitated communication between patients and medical teams.
- Supported hospital administration and operational activities.
- Assisted in corporate marketing and relationship-building initiatives.
- Ensured smooth coordination of patient services and medical operations.
- January 2008 – October 2009 | 9 Months
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
Financial Consultant
Bajaj Allianz Life Insurance, Lucknow, UP, India.
Lucknow
06.2006 - 10.2008
- Delivered financial planning and insurance advisory services.
- Developed customized insurance solutions based on client requirements.
- Conducted market analysis and identified business opportunities.
- Managed customer relationships and service support.
- June 2006 – October 2008 | 2+Years
- Responsibilities
- Analyzed market trends to provide strategic investment recommendations for diverse portfolios.
- Implemented risk management strategies to safeguard clients' assets and investments.
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
- Implemented tax-saving strategies for clients, maximizing returns and minimizing liabilities.
- Educated clients on various investment options, empowering them to make informed decisions about their finances.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Leadership Skill
Indian Institute of Management Ahmedabad India.
Ahmedabad, India08.2023
Masters of Hospital Administration (MHA) - Hospital Management, Healthcare Business Administration
CMJ University, Meghalaya, India.
Meghalaya, India06.2012
Post Graduate Diploma in Management (PGDM) - Business Administration, Marketing
International Institute For Special Education, Lucknow, India.
Lucknow, India04.2009
Bachelor of Business Administration (BBA) - Business Administration
Dr. Bhimrao Ambedkar University, Agra, UP, India.
Agra, UP, India03.2007
Skills
Hospital Administration & Operations
Medical Operations Coordination
Healthcare Operations Management
Healthcare Process Optimization
Revenue cycle management
Certification
Google official AI Fundamentals Certificate
ADDITIONAL PROFILE STRENGTH
- A determined and highly motivated professional who demonstrates resilience, dedication, and exceptional commitment to professional excellence. Known for maintaining high productivity, leadership capability, and strong interpersonal communication skills while working effectively in demanding healthcare environments.
- Physically Challenged person using Wheel-Chair for mobility “100% disability with 100% functionality”.
- Mobility: Wheelchair User (Paraplegia RTA 2002)
Declaration:
I hereby that all the information mentioned above is true is to the best of my knowledge.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
PROFESSIONAL SEMINARS & TRAINING
- Seminar on “Shaping Young Minds” conducted by AIMA.
- National Brand Summit on “The Many Avatars of Branding” conducted by AIMA.
- Leadership Development & Strategic Management Learning Programs.
Accomplishments
- Achieved result by completing task with accuracy and efficiency.
Affiliations
- Medical Tourism and Hospital Services Industries
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
WIPRO HIS
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
Singing and I have a great passion for doing innovative and creative work
Timeline
Administrator TPA Department
Institute of Liver and Biliary Sciences, New Delhi, India.
11.2009 - Current
Corporate Executive – Hospital Administration & Medical Operations
Indian Spinal Injuries Centre, New Delhi, India.
01.2008 - 10.2009
Financial Consultant
Bajaj Allianz Life Insurance, Lucknow, UP, India.
06.2006 - 10.2008
Leadership Skill
Indian Institute of Management Ahmedabad India.
Masters of Hospital Administration (MHA) - Hospital Management, Healthcare Business Administration
CMJ University, Meghalaya, India.
Post Graduate Diploma in Management (PGDM) - Business Administration, Marketing
International Institute For Special Education, Lucknow, India.
Bachelor of Business Administration (BBA) - Business Administration
Dr. Bhimrao Ambedkar University, Agra, UP, India.