Summary
Overview
Work History
Education
Skills
LANGUAGES
Languages
Timeline
Generic
SURENDRA SINGH

SURENDRA SINGH

Bhopal

Summary

Experienced healthcare professional with 7+ years of experience in healthcare operations, hospital administration, pathology management, staff supervision, and patient coordination. Experienced in managing hospital workflows, coordinating departments, supervising staff, maintaining service quality, and improving operational efficiency and patient satisfaction.

Extensive experience in managing hospital administrative and operational activities, with a focus on coordinating between various departments including medical staff and laboratory services. Demonstrated ability to supervise staff performance and allocate duties effectively, resulting in improved workflow and patient service delivery. Proficient in monitoring hospital operations to support management in achieving operational targets while ensuring adherence to established policies and quality standards. Skilled in maintaining professional communication with patients and healthcare professionals, contributing to enhanced patient satisfaction and overall hospital efficiency.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Director

Rudra Pathology
Bhopal
01.2018 - Current
  • Oversaw daily operations of pathology center, optimizing staff workflow to enhance service delivery.
  • Facilitated patient registration and report management, ensuring high service quality and patient satisfaction.
  • Coordinated laboratory processes and timely delivery of reports.
  • Cultivated professional communication with patients and healthcare professionals to promote effective collaboration.
  • Handled administrative and operational responsibilities.

Senior Manager

Marvel Hospital
Bhopal
  • Managed day-to-day hospital administrative and operational activities.
  • Coordinated with doctors, nursing staff, reception, laboratory and other departments.
  • Supervised staff performance, duty allocation and overall workflow.
  • Ensured smooth patient registration, coordination and service delivery.
  • Monitored hospital operations and supported management in achieving operational targets.
  • Handled patient-related coordination and resolved operational issues.
  • Maintained professional communication with patients, doctors and hospital staff.
  • Supported implementation of hospital policies, SOPs and quality standards.
  • Assisted in improving patient satisfaction and overall hospital efficiency.
  • 6 Months

Education

BMLT -

People's University
Bhopal

DCA -

Makhanlal Chaturvedi University

12th -

MP Board

10th -

ICSE Board

Skills

  • Hospital Administration & Operations
  • Hospital Workflow Management
  • Pathology Operations Management
  • Staff Supervision & Team Leadership
  • Patient Coordination & Handling
  • Department Coordination
  • Healthcare Administration & Reporting
  • SOP & Policy Implementation
  • Professional Communication
  • Computer Knowledge (DCA)
  • Professional Video Editing using AI Tools
  • Hospital administration

LANGUAGES

Hindi | English

Languages

Hindi
First Language
English
Upper Intermediate
B2

Timeline

Director

Rudra Pathology
01.2018 - Current

Senior Manager

Marvel Hospital

BMLT -

People's University

DCA -

Makhanlal Chaturvedi University

12th -

MP Board

10th -

ICSE Board
SURENDRA SINGH