Ankur Gupta

• Developed and maintained Ansible playbooks to automate manual runbacks, significantly reducing human error and improving operational efficiency.
• Created custom Ansible modules tailored to specific system requirements, allowing for seamless integration of new services.
• Enhanced existing Ansible modules to optimize performance and increase reusability across different environments.
• Led the setup and configuration of multiple clusters for the data science team, providing a reliable and scalable environment for their analytics and modeling work.
• Implemented best practices for cluster management, including resource allocation, monitoring, and backup strategies to support the team's data-intensive workflows.
• Collaborated with teams to establish IaC pipelines, enabling automated provisioning and configuration of infrastructure resources.

• Extensively involved in infrastructure as code, execution plans, resource graph, and change automation using Terraform.
• Wrote and maintained custom scripts to increase system efficiency and performance time.
• Worked on Docker, Kubernetes platform to containerize applications.
• Involved in migration of on-premises resources to the cloud. Worked on the branching and deployment strategy for different applications.
• Designed, written, and delivered software/automation to improve the recoverability, availability, scalability, and efficiency of products.
• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Prevent problem recurrence with the goal of automating response to all non-exceptional failures and tasks.
• Troubleshooting and quick resolution of ServiceNow events and incidents to ensure infrastructure and application stability.

Client: Sapient.

Track-1.

• Infrastructure Management of 350+ servers including all Environments.
• Using Chef for software configuration and deployment, along with Jenkins.
• Implementing SSL Certificates with security and server hardening on Linux instances.
• Using AEM for hosting purposes in all the environments.
• Round-the-clock monitoring using Site24x7 and Splunk.
• Using Okta as a single sign-on service.

Track - 2

• Building Infrastructure on Google Cloud for all Environments from scratch.
• Using Kafka as a queue service built on a multi-broker cluster.
• Implementing SSL Certificates with Security on different APIs.
• Using Terraform to set up different Google Cloud services.

Client: Industrybuying.

• Used Terraform to set up automated AWS Cloud Environment.
• Migrated Prod environment between regions.
• Complete Continuous Integration and Delivery using Jenkins and JFrog Artifactory.
• Creation of various bash scripts for Jenkins jobs - Round-the-clock monitoring using New Relic and CloudWatch.
• Implementing SSL Certificates with security and server hardening on Linux instances.
• Configured Database replication like (Master-Master/ Master-Slave)
• Handling several projects on Python, Java, and Node language.
• Configuring web servers using Nginx and Apache for site reliability, with HAProxy.
• Created Python script for generating various business data reports.

• Responsible for problem management and root cause analysis.
• Perform a health check of all production servers.
• Preparing and updating various support documents.
• Responsible for investigation of the incidents with high priority.
• Responsible for performing Impact Assessment, Root cause analysis, and providing recommended solutions.
• Responsible to perform regular activity on production and development servers.
• Quickly accept responsibility and ownership of the issue/problem.
• Drive solution development and problem resolution.

• Provided technical support for Linux-based systems including troubleshooting of server applications and hardware issues.
• Monitored logs generated by various services running on the Linux servers and identified anomalies or suspicious activities in them if any.
• Managed user accounts on the Linux environment by creating new users and modifying existing ones as per their needs.
• Installed, configured, maintained and upgraded Linux operating systems and services.