Summary
Overview
Work History
Education
Skills
Competencies And Skills
Languages
Hobbies and Interests
Timeline
Generic

Ankur Kumar

Ranchi

Summary

To be a part of an esteemed organization where I can utilize and grow my skills well, being innovative and result oriented and to seek a challenging position in a company that encourages constant learning and provides exposure to new ideas for personal and professional growth.

Overview

17
17
years of professional experience

Work History

Cluster Manager

Reliance Fresh limited
Ranchi
01.2022 - Current
  • Achieving Annual Business Plan, Achieving Budgeted Margins, Identifying and Liquidation of Slow moving inventory, Updated about competitor activities, Regular Feedback to Regional Business Head/ State Business Head, Drill down the MC Wise sale plan, Keep a tracker on business opportunity loss
  • Monitored and evaluated performance of team members to ensure quality standards were met.
  • Coordinated resources across the cluster to ensure efficient delivery of services.
  • Ensured compliance with all relevant legislation, regulations and guidelines relating to the cluster's operations.
  • Lead a team of professionals in providing high level administrative support services within the cluster environment.

Senior Store Manager

Reliance Fresh limited
Ranchi
  • Achieving Annual Business Plan, Achieving Budgeted Margins, Identifying and Liquidation of Slow moving inventory, Updated about competitor activities, Regular Feedback to Category/ Cluster manager, Drill down the MC Wise sale plan, Keep a tracker on business opportunity loss

Asst. Store Manager

Reliance Fresh limited
Ranchi
  • Looking after total Food, Non Food, Apparel CDIT and Auto categories, Achieving Annual Business Plan, Achieving Budgeted Margins, Identifying and Liquidation of Slow moving inventory, Updated about competitor activities, Regular Feedback to Store manager/Category/ Cluster manager, Drill down the MC wise sale plan, Keep a tracker on business opportunity loss

Asst. Department Manager

Reliance Fresh limited
Ranchi
  • Looking after total Non Food, CDIT and Auto categories, Identifying and Liquidation of Slow moving inventory, Updated about competitor activities, Regular Feedback to Store manager, Keep a tracker on business opportunity loss

Commercial Manager

Reliance Fresh limited
Ranchi
  • To Manned all the Billing Counters During Peak Hours, Customer Check Out Smooth & Fast, To maintain Check & Verify all the MOP’s at EOD, DR/CR MOP to be checked & verified at EOD, Cash Movement of daily sales Collection Through CMS agency, Imprest Management

Sr.Service Advisor

Tata Motors Pvt. Ltd
Goa(Nuvem)
07.2007 - 11.2007
  • Responsible for overall Vehicle services & customer Satisfaction

CRM

Chevrolet (General Motors)
Ranchi
12.2007 - 03.2015
  • Manage all complaints & Customer dissatisfaction at dealers in Ranchi

Education

Automobile Engineering

Hindustan Institute of Techonology
01-2007

Intermediate -

B.I.E.C
01.2001

Matriculation -

C.B.S.E.C
01.1998

Skills

  • Retail Sales
  • Channel Sales
  • New Market Development
  • Sales and Marketing
  • Team Development
  • Institutional Sales
  • Management
  • Team Building
  • Customer Service
  • Financial Analysis
  • Budget Management
  • Store Facility Inspection
  • Communication Skills
  • Outbound Process
  • Channel Sales Operation

Competencies And Skills

  • Extensive management and team building experience; trained and supervised over 100 employees for retail operation.
  • Strong emphasis on customer service, including coordination of all internal scheduling requests
  • Served as the primary point of contact in case of escalation [if any]
  • Worked closely with senior management and sales teams to ensure store met regional and corporate financial goals.
  • Adept at analyzing financial statements and reviewing legal documents related to store operation, P&L reports, created and managed budgets.
  • Inspected store facility and common areas, ensuring safe and smooth operation of the store for employees, customers and suppliers.
  • Strong written and oral communication skills.
  • Knowledge of entire /outbound process of retail operation.
  • Channel sales operation & Management

Languages

  • English
  • Hindi

Hobbies and Interests

  • Music
  • Meeting New people
  • Traveling
  • Books

Timeline

Cluster Manager

Reliance Fresh limited
01.2022 - Current

CRM

Chevrolet (General Motors)
12.2007 - 03.2015

Sr.Service Advisor

Tata Motors Pvt. Ltd
07.2007 - 11.2007

Senior Store Manager

Reliance Fresh limited

Asst. Store Manager

Reliance Fresh limited

Asst. Department Manager

Reliance Fresh limited

Commercial Manager

Reliance Fresh limited

Automobile Engineering

Hindustan Institute of Techonology

Intermediate -

B.I.E.C

Matriculation -

C.B.S.E.C
Ankur Kumar