Ankur Malik (CCIE #55469)
Bangalore
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Network Reliability Engineer
Societe Generale Global Solution Center
09.2023 - Current
- Design and architect network infrastructures that are resilient and reliable
- Capacity Planning - plan for future growth and scalability of network infrastructure
- Automate routine network tasks and develop tools to streamline network management processes
- Creation of LLD/HLD document
- Building dashboards to streamline day-to-day work for monitoring team
Lead Systems Engineer
Societe Generale Global Solution Center
06.2022 - 09.2023
- Developed Cisco SDWAN solutions for clients, aligning with business objectives and operational requirements.
- Conducted network assessments and offered technical recommendations for seamless SDWAN integration.
- Collaborated with cross-functional teams to deliver integrated network solutions.
- Provided training for internal teams and end-users to enhance SDWAN platform proficiency.
- Evaluated SDWAN technologies and trends, contributing insights for enhancements.
- Managed SDWAN site onboarding via the ThousandEyes portal.
Technical Consulting Engineer
Cisco Systems India Pvt Ltd
06.2019 - 06.2022
- Viptela SD-WAN consultant responsible for solution design and architecture support, addressing moderate to highly complex product and solution issues.
- Assisted in planning and executing network migrations to SDWAN, minimizing operational disruptions.
- Utilized databases, debugging tools, and lab simulations to analyze and resolve issues with high customer satisfaction.
- Troubleshot hardware and software problems, replicating customer environments in local labs.
- Produced RCA reports for critical issues.
- Led escalations and mentored teams through training and diverse assignments.
- Conducted SD-WAN Boot Camp trainings for TAC teams, Advanced Services, and Cisco partners.
- Created documents, SOPs, and troubleshooting guidelines.
Senior Network Engineer
Cisco Systems India Pvt Ltd (Outsourced TEKsystems)
08.2018 - 05.2019
- Supported Cisco Incubation TAC team, resolving SDWAN customer queries.
- Troubleshot priority cases related to Viptela SD-WAN, including complex hardware and software issues.
- Replicated customer environments in local labs for thorough testing and analysis.
- Produced RCA reports for critical issues.
Senior Network Engineer
CMS IT Services Pvt Ltd
08.2017 - 08.2018
- Migrated ONGC DC from Cisco to Juniper devices.
- Coordinated, monitored, and troubleshooted National OSPF management for common issues.
- Collaborated with the IP Team to ensure ICMP and SNMP reachability to CNMS server.
- Provided client solutions to resolve recurring offshore problems.
- Conducted multicasting across multiple offshore and onshore locations.
- Coordinated with MTNL, BSNL, and Railtel NOC teams to achieve zero downtime.
- Configured Policy-based Routing (Route maps) as required for Video Conferencing.
Network Engineer
CCIE HOME
06.2016 - 07.2017
- Participated in vendor-led migration of core and distribution networks to Cisco Nexus infrastructure.
- Designed and implemented Cisco 3-tier LAN Network Architecture (Core, Distribution, Access).
- Troubleshot network connectivity and performance issues across routers and switches.
- Implemented a network management application for network availability reporting.
- Managed network device additions, removals, and configurations to optimize LAN and WAN efficiency.
- Coordinated switch, router, and access point upgrades, backups, and centralized management tools.
L1/L2 Tech Support Engineer
Aress Software Pvt Ltd
1 2014 - 04.2016
- Working in a dynamic TAC environment.
- Implementing and troubleshooting routing and switching configurations.
- Assisting Tier 1 agents with complex issue resolution.
- Deploying router-based Site-to-Site VPN solutions.
- Addressing queries and providing onsite support for Information Systems/Software.
Education
Bachelor of Engineering -
SIES Graduate School of Technology, University of Mumbai
06.2009 - 05.2013
12th Standard - undefined
Kendriya Vidyalya, Devlali
undefined
Skills
Cisco Switches - Cisco 3750, Cisco 3560
Cisco Routers - Cisco 3845, Cisco 1941
vEdge 100, vEdge 1000, vEdge 2000, vEdge 5000
Juniper Switches - EX4300, EX4600, EX 9208, EX9214
Juniper Routers - MX480, MX960
Juniper Firewalls - SRX 300, SRX 550
FortiGate 3700D
Routing protocols
Switching protocols
SDWAN Protocols
Cisco DNAC
Python
ACI
ThousandEyes
Personal Information
- Place of Birth: Agra
- Date of Birth: 10/11/91
- Gender: Male
- Nationality: Indian
Timeline
Network Reliability Engineer
Societe Generale Global Solution Center
09.2023 - Current
Lead Systems Engineer
Societe Generale Global Solution Center
06.2022 - 09.2023
Technical Consulting Engineer
Cisco Systems India Pvt Ltd
06.2019 - 06.2022
Senior Network Engineer
Cisco Systems India Pvt Ltd (Outsourced TEKsystems)
08.2018 - 05.2019
Senior Network Engineer
CMS IT Services Pvt Ltd
08.2017 - 08.2018
Network Engineer
CCIE HOME
06.2016 - 07.2017
Bachelor of Engineering -
SIES Graduate School of Technology, University of Mumbai
06.2009 - 05.2013
L1/L2 Tech Support Engineer
Aress Software Pvt Ltd
1 2014 - 04.2016
12th Standard - undefined
Kendriya Vidyalya, Devlali
undefined
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