Ankur Nandy
Infra Technology Specialist
Kolkata
Summary
Infra Technology Specialist with near to 7 years of strong overall IT experience and with 3+ years of Azure IAAS, DevOps experience ready to take up new challenges. Achieves rapid and exceptional completion metrics through careful utilization of available skills and technical assets. Strictly adheres to both client-provided technical requirements and internal business goals. Enthusiastic, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong team building, interpersonal and analytical skills, with a precise attention to detail, motivated to deliver value as an individual and unlock potential as a team.
Quote
Fall seven times; stand up eight.
Japanese proverb
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Infra Technology Specialist
Cognizant
Kolkata
10.2022 - Current
- Infrastructure and Data management professional with Specialization in Azure DevOps, providing technical Support in Production for both Windows and Linux based Applications, DBMS, automations, incident and change management with application configuration in Azure cloud for large BFS client based out of Netherlands.
- In capacity of individual contributor within DevOps engineering team, I am responsible for planning, implementing and maintaining Infra networks, storage and compute components within Azure environment along with troubleshooting issues, root cause analysis, break-fix, implementation of master data systems using Markit EDM ETL tool.
- Responsible for cloud administration on MS Azure environment by installing and configuring Azure services by translating business requirements into technical, involved in Azure AD connect configuring VMs, RGs, integrating on-prem network with azure vnet and drove operational improvements which resulted in savings and improved profit margins.
- Managing, provisioning and configuring Azure subscriptions, resource groups, RBAC, Performing deployment of VMs, availability sets, VMSS with load balancers, Storage accounts, VNETs, NSGs, Azure backups and automation tasks in Powershell, Azure CLI, and json form ARM templates.
- Responsible for monitoring azure infrastructure using dashboards and troubleshoot issues, provide resolution and maintain KEDB for known issues.
- Strong hands-on experience in supporting Markit EDM, Tibco MFT, Cisco Tidal Automation, Nagios, SIGNL4, HPOM, Service-Now. Conceptualized and built client facing monitoring solutions using market leading automated monitoring and reporting tools and solutions like SIGNL4 and Zenduty.
- Developing hotfixes and minor enhancements Master data code in Markit EDM system, Code review, testing and implementing change releases across all environments with end to end deployment and documentation responsibility.
- End to End responsibility with CISCO TIDAL automation for concept planning, implementing, testing, maintaining and troubleshooting integrated automated application & Infrastructure monitoring systems. Provisioning and maintaining automated incident reporting by push alert, call, SMS features using SIGNL4 tool
- Managing end to end application audit and risk controls documentation and evidencing within client organization and collaborating with external audit vendor like KPMG on quarterly and half yearly basis.
- Complete ownership of TIBCO - Application Integration, on related MFT Flows with third party data vendors and intra-organization applications teams by maintaining, and troubleshooting MFT CC related issues in Production and Lower environments.
- Responsible for Change and Incident management by critiquing incidents dashboard on daily basis , track and timely closure of assigned incidents and tasks. Liaise with off-business hours support teams to understand, evaluate and minimize their manual intervention required during shifts.
- Working in complete Agile model with sprint planning, retrospective and daily scrum call, maintaining task and stories in Azure DevOps Board.
- Handling, training and mentoring team of 3 system engineers following agile way of working by prioritizing stories based on current features and epics, providing guidance and business and technical knowledge for better team efficacy.
Cloud Engineer
Cognizant
Kolkata
06.2019 - 09.2022
- Infrastructure and Data management professional with Specialization in Azure DevOps, providing technical Support in Production for both Windows and Linux based Applications, DBMS, automations, incident and change management with application configuration in Azure cloud for large BFS client based out of Netherlands.
- In capacity of individual contributor within DevOps engineering team, I am responsible for planning, implementing and maintaining Infra networks, storage and compute components within Azure environment along with troubleshooting issues, root cause analysis, break-fix, implementation of master data systems using Markit EDM ETL tool.
- Responsible for cloud administration on MS Azure environment by installing and configuring Azure services by translating business requirements into technical, involved in Azure AD connect configuring VMs, RGs, integrating on-prem network with azure vnet.
- Managing, provisioning and configuring Azure subscriptions, resource groups, RBAC, Performing deployment of VMs, availability sets, VMSS with load balancers, Storage accounts, VNETs, NSGs, Azure backups and automation tasks in Powershell, Azure CLI, and json form ARM templates.
- Responsible for monitoring azure infrastructure using dashboards and troubleshoot issues, provide resolution and maintain KEDB for known issues.
- Strong hands-on experience in supporting Markit EDM, Tibco MFT, Cisco Tidal Automation, Nagios, SIGNL4, HPOM, Service-Now. Conceptualized and built client facing monitoring solutions using market leading automated monitoring and reporting tools and solutions like SIGNL4 and Zenduty.
- Developing hotfixes and minor enhancements Master data code in Markit EDM system, Code review, testing and implementing change releases across all environments with end to end deployment and documentation responsibility.
- End to End responsibility with CISCO TIDAL automation for concept planning, implementing, testing, maintaining and troubleshooting integrated automated application & Infrastructure monitoring systems. Provisioning and maintaining automated incident reporting by push alert, call, SMS features using SIGNL4 tool
- Managing end to end application audit and risk controls documentation and evidencing within client organization and collaborating with external audit vendor like KPMG on quarterly and half yearly basis.
- Complete ownership of TIBCO - Application Integration, on related MFT Flows with third party data vendors and intra-organization applications teams by maintaining, and troubleshooting MFT CC related issues in Production and Lower environments.
- Responsible for Change and Incident management by critiquing incidents dashboard on daily basis , track and timely closure of assigned incidents and tasks. Liaise with off-business hours support teams to understand, evaluate and minimize their manual intervention required during shifts.
- Working in complete Agile model with sprint planning, retrospective and daily scrum call, maintaining task and stories in Azure DevOps Board.
- Handling, training and mentoring team of 3 system engineers following agile way of working by prioritizing stories based on current features and epics, providing guidance and business and technical knowledge for better team efficacy.
Senior System Engineer
Cognizant
Kolkata
01.2018 - 05.2019
- Supported customer critical applications following DevOps methodology, catered to user requests from different domains and geographies, tracked & drove timely closure of daily incidents, investigated daily application logs with implementing hotfixes and enhancements.
- Worked with multiple teams supported distributed mission critical master data application solutions from a change as well as run standpoint.
- Root cause analysis of production issues on Markit EDM, data warehousing platforms, TIBCO Application Suite and implementing change releases across environments
- Pro-actively documented trending incidents and reoccurring issues in the scrum team Wiki helping my team with structured and approved go to document while handling issues.
- Responsible for knowledge transition within the team in line with client's expectations and requirements
- Automated various incident tracking mechanisms and reporting structures for hassle-free and accurate reporting mechanism
- Updated knowledge base as and when required contributing and implementing structural fixes for issues identified in pre-production and production environments.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
Applications Engineer
Cognizant
The Hague
09.2017 - 12.2017
- Primary responsibilities included owning operational health well beyond break-fix, performance, resilience and reliability of the enterprise data applications.
- Analyzed and edited existing monitoring system to improve functionality along with Liaising with different scrum team to identify, evaluate technical requirements and developed solutions for automating multiple labor intensive and repetitive manual processes.
- End to end ownership of the enterprise data management application in Production and pre production environments supporting multiple business teams within the organization.
- Automated various incident tracking mechanisms and reporting structures for hassle-free and accurate reporting mechanism.
- Identified Root cause of production issues in Markit EDM platforms and supported various pricing teams and developers in acceptance testing and implementing change releases across environments.
Engineer Trainee
Cognizant
Kolkata
03.2016 - 04.2017
- Supported Client in monitoring critical master data systems and related infrastructure.
- Investigated daily alerts/logs in monitoring tools like HP Operations managers and take corrective actions based on criticality.
- Documented trending issues and alerts in structured and approved go to document inside client KMDB.
- Responsible for cascading relevant information within the team to meet stringent SLA agreements while responding to critical business issues.
- Supported client business critical infrastructure using monitoring tools in 24*7 shift pattern and invoke standby of various Infra teams as and when required.
- Reached out to various teams to obtain information and clear up discrepancies.
- Studied corrections from senior engineers to learn and grow professionally.
Education
Bachelor of Technology - BTech - Electrical and Electronics Engineering
West Bengal University of Technology
Kolkata 05.2011 - 06.2015
Skills
Service-Now, Change & Incident Management
undefinedCertification
Microsoft Certified: Azure Fundamentals - Microsoft
Accomplishments
- Best New Comer FY 2016-2017 - Cognizant -March 2017
- Best Hackathon Idea 2018 - Cognizant November 2018
Received the award of the best new comer in the month of March'17, on the verge of completing my 1st year at cognizant. Given by my BFS Project Lead under the recommendation of my supervisor.
After deliberating on different parameters for all the presentations – be it clarity in thought, achieved benefits, future potential, the uniqueness of the ideas or presentation etc – the judges have chosen my idea as winner
Timeline
Infra Technology Specialist
Cognizant
10.2022 - Current
Microsoft Certified: Azure Administrator Associate
08-2022
Microsoft Certified: Azure Fundamentals - Microsoft
03-2021
Cloud Engineer
Cognizant
06.2019 - 09.2022
Senior System Engineer
Cognizant
01.2018 - 05.2019
Applications Engineer
Cognizant
09.2017 - 12.2017
Engineer Trainee
Cognizant
03.2016 - 04.2017
Bachelor of Technology - BTech - Electrical and Electronics Engineering
West Bengal University of Technology
05.2011 - 06.2015
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