Ankur Sharma
Security Delivery Team Lead
New Delhi
Summary
To secure a challenging position with opportunity for professional growth based upon performance that will utilize my abilities developed through my education and experience while contributing to the success of my employer. Synopsis Currently Working with Ultimate Kronos group , Noida as Lead Network engineer. An effective communicator with excellent interpersonal skills. Strong analytical, problem solving & organizational skills, experience working with Global Client and Vendors. Strongly self-motivated, willing to take up responsibilities. Can work independently or work within a team environment. Strong knowledge of firewalls like SRX, ASA and Palo Alto. Working knowledge on Cisco Firepower. Strong knowledge on GCP. Strong knowledge of Load Balancer i.e. F5(LTM). Strong knowledge of Silver peak (WAN optimizer/Accelerator). Strong knowledge of Infoblox. Technical Proficiency Technical Tools: QRadar, Secure Works , Solarwinds , Tufin , Extra hop , Splunk , Akamai (CDN) , NPS, Thousand Eyes. Management Tools: Service Now, Salesforce , Manage engine.
Overview
11
11
years of professional experience
Work History
Security Delivery Team Lead
Accenture
New Delhi
09.2022 - Current
- Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.
- Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.
- Working as part of the team to Design & Transition the projects Legacy Hosted estate into multi-vendor devices and multiple security products in campus and DC environment:
- LAN/WAN Supporting the transition of the multi-vendor devices and multiple security products in campus and DC environment:
- Manage Team member basis on daily calls and projects.
- SOW and Project Plan preparation
- Exceeded goals through effective task prioritization and great work ethic.
- Created plans and communicated deadlines to complete projects on time.
Lead Security Engineer
Ultimate Kronos Group
New Delhi
09.2015 - 08.2022
- Design, deployment and maintenance of network / security infrastructure
- Build network / security for the new customers
- Planning for capacity and growth of the environment
- Migration of the customers to upgraded versions of the Kronos products
- Troubleshoot security related issues as well as data related issues also on day to day basis to ensure minimum downtime and maximum availability/connectivity of network within SLA parameters
- Implement changes on devices like Firewalls, Load balancer, Infoblox etc as per the client requirement
- Keep track of all change/network related issue and provide updates to all Stake Holders related to that.
HCL Technologies
10.2012 - 09.2015
- ADECCO
- Responsibilities
- Troubleshoot data related issues as well as security related issues also on day to day basis to ensure minimum downtime and maximum availability/connectivity of network within SLA parameters
- Manage all network related issue and provide updates to all Stake Holders related to that
- Working on incidents, tasks and service requests on daily basis as per the Service Level
- Agreement
- Providing level 1 troubleshooting for the environment
- Client: TFS
- Responsibilities
- Implement changes on devices like Firewalls, Load balancer etc as per the client requirement
- Troubleshoot security related issues as well as data related issues also on day to day basis to ensure minimum downtime and maximum availability/connectivity of network within SLA parameters
- Keep track of all change/network related issue and provide updates to all Stake Holders related to that.
HCL Technologies, BRITISH TELECOM
11.2011 - 07.2012
- Providing technical solutions to the issues reported by British telecom customers over the call
- Creating SOP’s for the issues and finding solutions to the new issues reported by customers
- Providing technical and process training to the new comers
- Provide floor support
- Handle escalations from the clients
- Working on incidents and service requests on daily basis as per the Service Level Agreement.
Education
CCNA Certified (R&S, Security) ITIL Certified. -
B.Tech (Bachelor of Technology) - undefined
Maharshi Dayanand University
Skills
LanguagesHindi, EnglishI hereby declare that the above information is true to the best of my knowledge and I bear theResponsibility for the correctness of the above-mentioned particulars(Ankur Sharma)
Timeline
Security Delivery Team Lead
Accenture
09.2022 - Current
Lead Security Engineer
Ultimate Kronos Group
09.2015 - 08.2022
HCL Technologies
10.2012 - 09.2015
HCL Technologies, BRITISH TELECOM
11.2011 - 07.2012
CCNA Certified (R&S, Security) ITIL Certified. -
B.Tech (Bachelor of Technology) - undefined
Maharshi Dayanand University