Ankur Vala
Mumbai
Summary
Cybersecurity Engineer | 12 years of experience | Project Management | Pre-Sales and Solution Architect | Technical Consultant | Identity Access Management |Privilege Access Management | Multi Factor Authentication | SIEM | India, Africa, UAE, and APAC region |
Overview
13
13
years of professional experience
Work History
Manager
Tata Communications Limited
Mumbai
06.2020 - Current
- My job responsibilities include leading the implementation team for privileged access management (PAM) and multi-factor authentication solutions. I provide solution architecture, pre-sales support, technical consulting, product demonstrations, and proof of concepts for zero trust security frameworks using Gemalto's SafeNet 2FA and Arcon's PAM products. I also consult on LogRhythm's SIEM solution. Additionally, I manage client and vendor relationships.
- I also oversee project initiation, scheduling, tracking, and execution using standard templates, ensuring alignment with scope and schedule.
- Discuss customer requirements, feasibility, and operational aspects with the implementation team, analyzing internal capabilities.
- Develop project plans, track progress, and manage budgets to ensure timely, within-budget delivery.
- Identify and manage risks, develop mitigation strategies, and drive initiatives to address customer delivery issues.
- Lead periodic meetings with customers, stakeholders, and vendors to address issues and action items.
- Plan integration with existing platforms, identify technology, and outsourced partners for implementation.
- Oversee technical deployment, including OS installation and network configuration, and monitor implementation success.
- Ensure projects are completed on time, within budget, and meet customer satisfaction.
- Continuously improve project management processes and methodologies.
- Respond to customer queries promptly.
Senior Consultant
Ernst and Young
Bangalore
03.2020 - 06.2020
- Senior Consultant with experience in IT security
- Experienced in audit consulting of IT security PAM products
- Role included providing valuable insights on Beyond Trust PAM for a client
- Achievements include successful auditing of Beyond Trust PAM product and client satisfaction
Sr. Implementation Consultant
Arcon Techsolutions
Mumbai
03.2017 - 03.2020
- Implemented and provided consultation on Arcon PAM for AWS Cloud, On-Premises and Hybrid Architecture
- Presales and Solutioning for Arcon PAM for Africa region
- Conducting presentations, Live Demos and Providing proof of concepts for PAM, MFA, SSO, WIAM
- Collaborated with sales team to co-manage key accounts, identify opportunities, understand business requirements and proposed solutions using our product portfolio
- Pre Sales technical support for the products
- Work with sales team to develop and enhance customer and partner relationships
- Create and deliver accurate and technically correct pre sales presentations to respective teams and CXOs
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Provided support by resolving escalated issues, creating FAQs, demo videos, and trained new team members across India, Africa, APAC and Europe
- Provide support on critical post-sales support issues
- Participate and present ARCON PAM at appropriate use conference, trade shows etc., in Africa, India and APAC region
- Provide feedback or upgrade ideas to the development teams to ensure company’s product remain competitive in the market
- Have hands-on AWS experience (launching Windows/Linux EC2 instances, RDS SQL databases, S3 buckets for PAM deployments)
- Achieved key milestones including bug fixing in different ARCON PAM versions, 6 project signoffs in 6 months with client satisfaction, and implemented Arcon PAM in a Hybrid environment
Team Member
Bombay Stock Exchange
Mumbai
01.2015 - 11.2016
- Managed Help Desk Team across 17 RO locations
- Successfully handled Vendor Management of various support teams
- Implemented key software such as Solarwinds and IBM's Bigfix tool
- Led DLP team with exceptional efficiency and effectiveness
Software Specialist
eClinical Works
Mumbai
10.2013 - 04.2014
- Provided efficient tech support for eClinical software
- Successfully handled in-house software glitches to drive operations
- Achieved significant proficiency in resolving tech issues quickly
Jr. Engineer
Euro Ceramics Ltd. and Alutile Systems (Partner companies)
Mumbai
01.2012 - 06.2013
- Utilized technical skills as a Help Desk Engineer
- Provided effective and efficient IT support
- Resolved product issues with customer satisfaction as top priority
Education
BTech -
NMIMS
Mumbai, India01.2013
Skills
- Project Management
- Pre-Sales and Solution Architect
- Technical Consultant
- Implementation Consultant
- Certified Scrum Master
Passport Number
M 1353886
Timeline
Manager
Tata Communications Limited
06.2020 - Current
Senior Consultant
Ernst and Young
03.2020 - 06.2020
Sr. Implementation Consultant
Arcon Techsolutions
03.2017 - 03.2020
Team Member
Bombay Stock Exchange
01.2015 - 11.2016
Software Specialist
eClinical Works
10.2013 - 04.2014
Jr. Engineer
Euro Ceramics Ltd. and Alutile Systems (Partner companies)
01.2012 - 06.2013
BTech -
NMIMS
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