Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Work Preference
Software
Languages
Interests
Languages
Awards
Generic
Ankur Kumar

Ankur Kumar

Buxar

Summary

Adept System Engineer with a proven track record at Infosys, specializing in hardware and software troubleshooting, and cloud service management. Excelled in resolving escalated IT incidents and enhancing system efficiency. Renowned for exceptional technical guidance and user training skills, ensuring optimal system performance and user satisfaction.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

System Engineer

Infosys
Jaipur
02.2022 - 02.2024
  • Handled troubleshooting for software and hardware and promptly resolved issues.
  • Provided technical guidance for system development and troubleshooting.
  • Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
  • Installed and configured operating systems, middleware products and databases.
  • Installed, configured, and maintained Windows operating systems.

Education

Bachelor of Technology - Computer Science

SRM University
CHENNAI
06-2021

HIGH SCHOOL - ALL SUBJECT

DAV PUBLIC SCHOOL
BUXAR
04-2014

Skills

Systems: Windows Server Administration,

Linux Administration, Operating Systems Management, Security: Vulnerability Testing,

Backup Management, System Security,

Support: IT Helpdesk, Remote Desktop Support, Technical Troubleshooting,

Infrastructure: Hardware/Software Installation,

Server Management, System Configuration

Cloud Platforms: Microsoft Azure, Azure Data Services, Cloud Service Management

Certification

  • Blockchain Essentials
  • Microsoft Certified: Azure Data Fundamentals

Timeline

System Engineer

Infosys
02.2022 - 02.2024

Bachelor of Technology - Computer Science

SRM University

HIGH SCHOOL - ALL SUBJECT

DAV PUBLIC SCHOOL

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteHybridRemote

Important To Me

Work-life balanceCareer advancementFlexible work hours

Software

Windows server

Languages

Hindi
Native language
English
Intermediate (B1)
B1
French
Beginner (A1)
A1

Interests

IT TEAM

Languages

  • English, Professional Working
  • Hindi, Native or Bilingual
  • Bhojpuri, Native or Bilingual

Awards

HACKITUP

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Ankur Kumar