Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Hobbies and Interests
Training
Timeline
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Ankush Tiwari

Ankush Tiwari

Ludhiana

Summary

A target-oriented professional with a relentless drive to deliver more than just predefined and expected results. A never-ending hunger to learn new things is what drives me. Levelheaded and analytical approach towards problem solving.

Overview

11
11
years of professional experience

Work History

Founder

Damn Good Food.
06.2023 - Current
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
  • Created and monitored promotional approaches to increase sales and profit levels.

General Manager

Meraki & Co.
02.2021 - 04.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Assistant Manager

Social
11.2017 - 01.2021
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Assistant Manager

Aamby Valley City
07.2017 - 10.2017
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

SHADOW MANAGER:MANAGEMENTTRAINEE

AambyValleyCity
07.2015 - 07.2017

Industrial Trainee

RadissonBlu,Ludhiana
07.2013 - 11.2013
  • Became familiar with work culture in the hospitality business.
  • Did groundwork in all four major departments of the hotel.


Education

Bachelor of Science in Hotel & Hospitality Administration -

IHM Lucknow
01.2015

Skills

  • Man Management
  • Event Management
  • Staff Development
  • Staff Scheduling
  • Setting Targets
  • Hospitality Management
  • Food Hygiene
  • Customer Service
  • Menu Planning

Languages

English
Hindi
Punjabi

Personal Information

  • Father's Name: Hare Krishan Tiwari
  • Title: Assistant Manager
  • Date of Birth: 01/13/95
  • Gender: Male
  • Nationality: Indian

References

References shall be made available on request

Hobbies and Interests

  • Rapping
  • Writing
  • Reading

Training

  • ULTIMATE SKILLS OF SERVICE
  • AN APPROACH TO MANAGE YOUR WORK & TIME
  • LEADERSHIP AND MANAGEMENT SKILLS
  • MASTERING THE ART OF HANDLING SERVICE RECOVERY & COMPLAINT

Timeline

Founder

Damn Good Food.
06.2023 - Current

General Manager

Meraki & Co.
02.2021 - 04.2023

Assistant Manager

Social
11.2017 - 01.2021

Assistant Manager

Aamby Valley City
07.2017 - 10.2017

SHADOW MANAGER:MANAGEMENTTRAINEE

AambyValleyCity
07.2015 - 07.2017

Industrial Trainee

RadissonBlu,Ludhiana
07.2013 - 11.2013

Bachelor of Science in Hotel & Hospitality Administration -

IHM Lucknow

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Ankush Tiwari