Ankush Vasishta

Senior Salesforce Analyst

Tringapps

06.2023 - Current

Provided consistent documentation for all system enhancements and modifications for ease of reference during troubleshooting or future updates.
Optimized communication channels between departments through seamless integration of Chatter into daily workflows.
Enhanced data accuracy by implementing validation rules and data cleansing procedures.
Achieved efficient project delivery by utilizing Agile methodologies and collaborating closely with stakeholders throughout the development process.
Increased user adoption through comprehensive training sessions and ongoing support.
Maintained up-to-date knowledge on industry trends and best practices to ensure continuous improvement in implemented solutions.
Boosted lead conversion rates through strategic implementation of lead scoring and assignment rules.
Standardized sales processes by configuring custom objects, fields, page layouts, and record types in Sales Cloud environment.
Implemented robust security measures by configuring roles, profiles, permission sets, sharing rules, and field-level security settings in Salesforce orgs.
Mapped business requirements to Salesforce features, ensuring optimal utilization of the platform''s capabilities.
Improved customer satisfaction by developing case management processes within Service Cloud.
Reduced manual workload by integrating third-party applications with Salesforce platform.
Conducted thorough system audits to identify areas of improvement and optimize overall performance.
Managed change requests effectively, prioritizing tasks based on business impact and urgency.
Streamlined Salesforce processes by optimizing workflows and automating repetitive tasks.
Developed a deep understanding of organizational needs to facilitate the deployment of tailored solutions within Salesforce.
Enhanced team collaboration on projects using Quip in conjunction with Salesforce records.
Collaborated with cross-functional teams to develop customized Salesforce solutions for improved efficiency.
Created insightful reports and dashboards, enabling effective decision-making for management.
Communicated and explained business requirements to team members to understand and implement functional demands.
Developed diagrams to describe and lay out logical operational steps.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Re-engineered existing computer systems to promote ease-of-use and improve system security.
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Collaborated with upper management to drive strategy and implement new processes.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Offered input for complex documents to support client-ready final versions.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.