Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anoop B

Anoop B

Travel & Tour Operations | General Administration | Customer Relationship Management
Enjakuzahakkal House, Valayanchiriranagara P O Kochi

Summary

Dynamic Regional Lead with extensive experience includes specialization in developing travel products, increasing sales revenues, developing profitable & productive business plan,Pursuing new role where expertise in Tourism will be widely appreciated.

Overview

10
10
years of professional experience
1
1
Certification
3
3
Languages

Work History

Regional Lead

Houseoftours.com ( HTIC Global )
05.2019 - Current
  • Lead Revenue Generation for GCC regions
  • Manage day to day operations and handling sales and development of all travel related products
  • Review & maintain monthly sales tracker, plan & execute new
    products for region.
  • Aggressively drive sales/achievement of targets.
  • Collaborating with marketing team to collect and nurture leads.
  • Conduct regular team meetings, 1:1s with team members, provide feedback on their performance.
  • Domain expertise in holiday packages, particularly from GCC &
    India markets, to develop strategic and focused action plans for achieving seat & revenue targets.
  • Responsible for advising clients about suitable travel options in
    accordance with their needs, wants and capabilities.
  • Audit calls to ensure excellence in customer service is achieved.
  • Attends and participates trade shows, industry meetings and sales call to promote brand and its products.
  • Attended weekly meetings to discuss and optimize strategies
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget

Senior Sales Specialist Holiday and Visa -

Houseoftours.com LLC (HTIC Global)
05.2019 - 04.2021
  • Customizing tour packages worldwide as requested by the customers
  • Convert prospective clients into buyers with help of effective communication,extensive product knowledge.
  • Creating travel budgets for corporate companies and handling Group Departure
  • Provide consultation services to address potential clients interest in Visas, including establishing the suitability of the candidates' visa.
  • Hotels & Airlines reservation with the direct airlines & car coach booking.
  • Networking with outbound agents in Europe, Middle east market and Marketing travel products through E-Flyers and direct visit
  • Conducting product presentation to the team or destination update etc
  • Responsible for identifying the most suitable product to use for the companies’ flights, packages, tours and sometimes locations.
  • Good relationship with the entire international supplier’s DMC.
  • Oversight of outbound activities and processes and derivation and implementation of improved approaches

Assistant Manager

Paradise Holidays
08.2014 - 04.2019
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Handling Inbound Tourist and Coordinate transportation, accommodations, itineraries explanation and Confirm booking, Group Escorting, Daily flow up drivers and Guides.
  • Responsible for planning outbound tours with clients, giving options of itinerary details based on budgets and travel destinations.
  • Develop long-term relationships with regular customers, which often turns into repeat business
  • Liaise with ravel partners, including airlines and hotels, to manage bookings and schedules, often year in advance
  • Managing day to day operations to ensure efficiency and productivity
  • Attending Travel Fairs

Visa Consultant

Kerala Travels Interserve
03.2014 - 07.2014
  • Guided applicants through processes of obtaining visas and required documentation.
  • Reviewing and ensuring that all information provided by clients was accurate and correct as well as preparing and checking legal documents.
  • Oversaw all aspects of the company’s immigration and visa service to ensure that the process ran smoothly
  • Helped qualified immigrants, giving advice on correct visa for experience, skills and country of origin.

Education

MBA - Tourism And Travel Management

St. Peters College Kolenchery
Kolenchery
04.2001 -

Bachelor of Arts - English Language And Literature

St Peters College Kolenchery
Kolenchery
04.2001 -

Skills

    Operations Management

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Certification

The Fundamentals of Digital Marketing

Timeline

The Fundamentals of Digital Marketing

06-2020

Regional Lead

Houseoftours.com ( HTIC Global )
05.2019 - Current

Senior Sales Specialist Holiday and Visa -

Houseoftours.com LLC (HTIC Global)
05.2019 - 04.2021

Assistant Manager

Paradise Holidays
08.2014 - 04.2019

Visa Consultant

Kerala Travels Interserve
03.2014 - 07.2014

MBA - Tourism And Travel Management

St. Peters College Kolenchery
04.2001 -

Bachelor of Arts - English Language And Literature

St Peters College Kolenchery
04.2001 -

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Anoop BTravel & Tour Operations | General Administration | Customer Relationship Management