ANOOP MISHRA
Dhule
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background in Logistics. Offering 6 years of experience in data collection, analysis and transport planning.
Overview
11
11
years of professional experience
Work History
Assistant Manager - Logistics
Bedmutha Industries Ltd.
DHULE
07.2017 - Current
- Ensure proper issuing of work order.
- Ensure all the OA, PO, SO, are thoroughly studied with packing, logistics, statutory, Delivery time requirement & communicate to respective department or utmost customer satisfaction & avoiding mistakes at our level.
- Developed and maintained systems and processes to move domestic and international freight at best cost to achieve business objectives.
- Documented and processed transactions and accurately administered sales orders.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Identified opportunities to reduce cost and improve productivity.
- Identified and resolved shipping and packaging errors.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Resolved customer complaints regarding shipment delays or quality issues in a timely manner.
- Maintained relationships with suppliers, vendors, carriers, customers, and other stakeholders involved in logistics operations.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Drafted correspondence related to logistics matters such as insurance claims or carrier disputes.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Assisted in the development of a logistics system to streamline processes and enhance efficiency.
- Coordinated with third-party providers to ensure timely delivery of goods at competitive prices.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries.
- Developed strategies for inventory control and tracked shipments from origin to destination.
- Created reports on transportation costs, delivery times, and customer feedback.
Coordinator
Reliance Gas Pipelines Ltd.
Rewa
04.2013 - 04.2017
- Interpreted and explained work procedures and policies to brief staff.
- Maintained records of customer needs and preferences.
- Planned and managed operations to achieve objectives within budgets.
- Monitored inventory levels and ordered additional supplies as needed.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Resolved customer complaints or answered customers' questions.
Senior Business Executive
Axis Securities and Sales Limited
Lucknow
09.2012 - 03.2013
- Facilitated communication between internal departments during processing of home loans.
- Communicated with customers, lending personnel and title companies to coordinate closing activities.
- Located and suggested loan packages that met client needs and priorities.
- Researched market trends and competitor offerings to identify opportunities for growth.
- Prepared reports for customers with delinquent and irreconcilable accounts.
- Ensured that all paperwork was properly completed prior to submitting a loan application.
- Collaborated with company teams to expedite loan approval processes.
- Developed and implemented strategies for improving customer service satisfaction levels.
- Developed loan contracts and explained contract terms to clients.
- Analyzed loan applications to determine eligibility of prospective borrowers.
- Assisted in the preparation of closing documents for home loans.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Maintained accurate records of customer account activity throughout the loan process.
Education
POST GRADUATE DIPLOMA IN MANAGEMENT - International Business Management
04-2012
Cumulative Grade Point Average ( CGPA ) - 5.5
- Completed coursework in International Business and Marketing
Diploma in Computer Application - Computer & Tally
04-2008
Bachelor of Science - Physics, Mathematics And Statistics
04-2007
54.6%
Higher Secondary School -
03-2002
- 65.7 %
- Completed continuing education in Mathematics, Physics and Chemistry
MADHYA PRADESH BOARD - ALL SUBJECT
03-2000
- 77.6%
- Completed coursework in Hindi, English, Sanskrit, Mathematics, Science and Social Science.
Skills
- Proficient in MS Office tools (Excel, Powerpoint, Word)
- Inventory Management
- Shipping Coordination
- Transportation Planning
- Documentation
- Continuous Improvement
- Materials management
- Staff supervision
- Transportation activity management
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager - Logistics - Bedmutha Industries Ltd.
07.2017 - Current
Coordinator - Reliance Gas Pipelines Ltd.
04.2013 - 04.2017
Senior Business Executive - Axis Securities and Sales Limited
09.2012 - 03.2013
INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGMENT - POST GRADUATE DIPLOMA IN MANAGEMENT, International Business Management
INFORMATION TECHNOLOGY RESOURCE CENTER - Diploma in Computer Application, Computer & Tally
MODEL SCIENCE COLLEGE (APS UNIVERSITY) - Bachelor of Science, Physics, Mathematics And Statistics
MODEL HS SCHOOL - Higher Secondary School ,
SARASWATI HS SCHOOL - MADHYA PRADESH BOARD, ALL SUBJECT
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