Anoop Mourya

Results-driven Functional Tester Consultant and Salesforce Admin Tester with over 5 years of experience in testing, validating, and maintaining enterprise eCommerce and CRM platforms. Expertise in Salesforce Commerce Cloud, Salesforce Lightning, and CRM administration, including configuration, workflows, profiles, and security settings. Skilled in end-to-end functional testing, regression testing, and API validation using Postman. Adept at collaborating in Agile environments and delivering high-quality, scalable solutions with strong focus on user experience and business functionality.

Red Tag (2025 - Present): Led end-to-end QA for Red Tag, a Canadian travel and vacation booking platform, across web and mobile applications. Oversaw functional, regression, and API testing to ensure seamless booking, payment, and CRM integration. Validated third-party API connectivity for flights, hotels, and car rentals, and conducted cross-browser and mobile responsiveness testing. Collaborated with Agile teams using Jira for defect tracking, verified Salesforce CRM data synchronization, and contributed to performance and usability optimization under peak traffic conditions.

Sobeys (2024 – Present): Conducted comprehensive QA testing for Sobeys' online grocery platform, validating core functionalities such as product search, cart management, and checkout processes. Performed cross-browser and device compatibility testing to ensure consistent user experience. Collaborated with development teams to identify and resolve defects, contributing to the overall quality and reliability of the platform.

CSA Store (2022 – Present): Conducted functional, regression, and end-to-end QA for the CSA Group Online Store, validating website features, digital subscriptions, and Salesforce CRM integrations for order and customer management. Ensured seamless user experience, accurate workflows, and defect-free release.

The Beer Store (2022 – 2023): Worked on QA validation for The Beer Store, one of Canada’s largest retail beverage eCommerce platforms. Focused on ensuring reliability of online ordering, pickup, and delivery journeys across web and mobile.

• Verified integration between front-end order placement, backend inventory, and payment systems.
• Performed regression, functional, and usability testing for multiple customer journeys.
• Conducted cross-browser and device compatibility testing to maintain a consistent user experience.
• Validated API responses for order and payment workflows using Postman.

Lead Management System (2019 – 2022): Tested and maintained Salesforce CRM-based lead tracking platform ensuring data accuracy and reporting integrity.