ANOUSHKA SACHDEVA
Kolkata
Work Preference
Summary
Results-driven professional with experience in process optimization, workflow management, logistics, and administrative functions. Proven ability to leverage analytical skills to identify and implement process improvements that significantly enhance efficiency and productivity. Demonstrated success in fostering team collaboration and adaptability in fast-paced work environments, ensuring seamless operations and project execution. Committed to driving organizational success through innovative solutions and strategic thinking.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Senior Process Associate
TATA Consultancy Services
05.2022 - 06.2025
- Met month-end reporting objectives and deadlines.
- Identified modifications to processes and procedures that would promote better efficiency.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
Executive
InterGlobe Aviation Limited (IndiGo)
10.2019 - 04.2022
- Implementation of security policy and procedures laid down by the company.
- Ensure effective threat assessment and response capability.
- Monitor continuously the quality system and the level of conformance. Optimize resource.
- Carry out development dialogue with the Team leaders.
- Aware of Emergency Response Procedures, rules and regulations.
- Department: Airport Operations & Customer Services
Education
Bachelor of Science - Pure Science (PCM)
Seth Anandram Jaipuria College
Kolkata, India08-2019
Skills
Knowledgeable in administrative procedures
Logistics Coordinations
Vendor Payment Reconciliation
Accounts payable in supply chain management
Freight billing and cost control
Dispute resolution strategies
Knowledge of Microsoft Word
Knowledge of Microsoft Excel
Effective verbal communication (Bilingual)
Ensuring confidentiality in client interactions
SAP PR1 Experience
Knowledge Transfer and training
Quality assurance and control
Internal auditing practices
Bookkeeping expertise in invoice auditing
Accomplishments
National Cadet Corps (NCC) ‘C' Certificate holder from 1 AIR (BENGAL) AIR SQN (2015-18).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Process Associate
TATA Consultancy Services
05.2022 - 06.2025
Executive
InterGlobe Aviation Limited (IndiGo)
10.2019 - 04.2022
Bachelor of Science - Pure Science (PCM)
Seth Anandram Jaipuria College
LANGUAGES KNOWN
English
Hindi
Bengali
Punjabi
DECLARATION
I do hereby declare the above-mentioned information is true to the best of my knowledge.